dormakaba USA has recalled approximately 13,500 Stanley Commercial Hardware Grade 1 mortise lever locksets (Series QMS/QME 100). The latch on these locks can fail to retract, which could prevent someone from opening the door to leave a room or building. There have been eight reports of these latch failures, though no injuries have been reported. These locksets were sold in various metallic finishes at Grainger.com and through commercial lock distributors nationwide between December 2013 and June 2018.
The internal mechanism of the lockset can malfunction and jam the latch. This creates a serious entrapment hazard where occupants may be unable to exit a room or building during an emergency, such as a fire.
Consumers should immediately stop using the recalled locksets and contact the firm for instructions on receiving a free replacement lockset.
Stanley Commercial door locksets (side view)
Stanley Commercial door locksets (front view)
Stanley Commercial door lockset (interior view)
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response