Go Backs
HomeCategoriesStatesCheck Your Home
Go Backs

Track product recalls and safety alerts from CPSC, FDA, NHTSA, and USDA. Stay informed and keep your family safe.

Browse

  • Categories
  • States
  • Check Your Home
  • Risk Levels

Agencies

  • CPSC
  • FDA Food
  • FDA Drug
  • FDA Device
  • FDA Veterinary
  • NHTSA
  • USDA

Company

  • About
  • FAQ
  • Contact
  • Terms of Service
  • Privacy Policy
Buy Me a Coffee

Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

ยฉ 2026 Go Backs. All rights reserved.

Medium RiskNHTSA
Vehicles/Commercial Vehicles

Nova Bus (US) Inc.: 2017-2019 LFS and LFS Artic Buses Recalled for Incorrect Window Labeling

Agency Publication Date: January 19, 2024
Share:
Sign in to monitor this recall

Summary

Nova Bus is recalling 289 of its 2017-2019 LFS and LFS Artic buses because the driver's door windows were manufactured with an incorrect DOT code mark. This error means the vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 205 for glazing materials. Nova Bus will inspect the windows and either replace the glass or remove the incorrect marking at no cost to the owner. This recall ensures that if a window needs replacement in the future, it is replaced with the correct type of safety glass.

Risk

If the window has an incorrect manufacturer code, it might be replaced with the wrong type of glass during future maintenance, which can reduce driver visibility and increase the risk of a crash.

What You Should Do

  1. Identify if you own or operate a 2017, 2018, or 2019 Nova Bus LFS or LFS Artic bus.
  2. Contact Nova Bus customer service at 1-800-350-6682 to schedule a free inspection of the driver's door window marking (refer to Nova Bus recall number CR5546).
  3. During the service appointment, authorized technicians will verify the DOT code and either remove the incorrect marking or replace the entire window assembly free of charge.
  4. If you have further questions, contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

You have 2 options:

๐Ÿ”งOption 1: Free Repair

Inspection and correction of window marking

How to: Nova Bus will inspect windows and remove the incorrect marking or replace the window if necessary, free of charge.
๐Ÿ”„Option 2: Free Replacement

Window replacement

How to: If the window cannot be corrected by removing the mark, it will be replaced for free.

Affected Products

Product: 2017-2019 Nova Bus LFS
Product: 2017-2019 Nova Bus LFS Artic

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V033000
Status: Active
Manufacturer: Nova Bus (US) Inc.
Sold By: authorized dealers
Manufactured In: United States
Units Affected: 289 vehicles(289% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: July 19, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: CR5546
Agency Last Updated: July 19, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response