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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Passenger Cars

2024-2025 Volkswagen Atlas and Atlas Cross Sport Recalled for Camera Error

Agency Publication Date: May 21, 2025
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Summary

Volkswagen Group of America, Inc. is recalling approximately 171,381 model year 2024-2025 Atlas and Atlas Cross Sport vehicles. A software error can cause the rearview camera image to appear distorted when the vehicle is placed in reverse, which violates federal safety standards for rear visibility. To fix this issue, dealers will update the camera control unit software at no charge to vehicle owners.

Risk

A distorted or unclear rearview camera image reduces the driver's ability to see objects or people behind the vehicle, significantly increasing the risk of a backup crash or injury.

What You Should Do

  1. This recall involves certain 2024-2025 Volkswagen Atlas and 2024-2025 Volkswagen Atlas Cross Sport vehicles equipped with a specific camera control unit.
  2. Contact an authorized Volkswagen dealer to schedule an appointment for a free software update to your vehicle's camera control unit.
  3. Dealers will perform the software update free of charge. The estimated owner notification date was June 5, 2025.
  4. If you have additional questions, contact Volkswagen customer service at 1-800-893-5298. Refer to Volkswagen recall number 91SB or 91QE.
  5. Call the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for further information regarding this recall.

Your Remedy Options

๐Ÿ”งFree Repair

Software update for the camera control unit

How to: Dealers will update the camera control unit software, free of charge. Owners may contact Volkswagen customer service at 1-800-893-5298.

Affected Products

Product: 2024-2025 Volkswagen Atlas

Recall number 91SB/91QE

Product: 2024-2025 Volkswagen Atlas Cross Sport

Recall number 91SB/91QE

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 25V334000
Status: Active
Manufacturer: Volkswagen Group of America, Inc.
Sold By: Authorized Volkswagen dealers
Units Affected: 171,381 vehicles(4% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: June 5, 2025
Distributed To: Nationwide
Manufacturer Recall #: 91QE
Agency Last Updated: August 29, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response