Mercedes-Benz USA is recalling approximately 19,968 vehicles, including 2019-2022 CLS450 and AMG E53 models, 2019-2021 AMG CLS53 models, and 2021-2022 E450 models. The 12-Volt battery located in the trunk may not be properly secured and can shift during a crash, leading to an electrical failure. This failure can disable critical safety systems such as the emergency call (eCall) system, hazard warning lights, and automatic door locks. Dealers will inspect and secure the battery mounting free of charge to ensure these systems remain functional during an emergency.
If the battery shifts during a crash, it can break electrical connections and disable the hazard lights, emergency call system, and automatic door locks, preventing occupants from signaling for help or first responders from easily accessing the vehicle interior.
Free battery securement
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: NHTSA Notice · Raw API Response