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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Tools & Hardware/Ladders & Scaffolding

Direct Scaffold Supply Baker Scaffolding Casters Recalled for Fall Hazard

Agency Publication Date: June 5, 2025
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Summary

Direct Scaffold Supply is recalling about 23,000 five-inch casters used on multi-purpose Baker style scaffolding. The casters may have faulty spot welds that can cause the wheels to break or fail, making the scaffolding unstable. There have been two reports of casters failing, including one incident where a consumer fell and suffered bruising. These products were sold at Lowe's and DSS branches nationwide, as well as online at Homedepot.com and Lowes.com, between September 2022 and March 2025. Consumers can contact the firm to receive free replacement caster wheels.

Risk

The metal welds on the casters can fail, causing the wheels to break off or the scaffolding to become unstable while in use. This creates a significant risk of falls and related injuries for anyone standing on the scaffolding platform.

What You Should Do

  1. This recall affects 5-inch casters used on Direct Scaffold Supply Baker scaffolding with various model numbers, including CAS5SS4P+BFL, MPISUS, and MPISU+AHD. See the Affected Products section below for the full list of affected codes.
  2. Check the purchase receipt or packaging for the model number, and check the metal portion of the caster wheel for stamped heat codes E22WM483, C23WM320, E23WM320, K23WM320, or D22WM483.
  3. Immediately stop using any scaffolding equipped with the recalled casters.
  4. Contact Direct Scaffold Supply at 800-729-6118 from 7:30 a.m. to 5 p.m. CT Monday through Friday or online at www.recallrtr.com/bakercasters to receive a prepaid shipping label and packaging to return the recalled wheels.
  5. Once you return the recalled wheels, the company will send you free replacement caster wheels.
  6. For additional questions, call the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should immediately stop using the recalled casters and contact the firm for instructions to receive free replacement caster wheels. Contact Direct Scaffold Supply to receive a prepaid shipping label and packaging that can be used to return the recalled caster wheels. Once the casters are returned, new replacement casters will be sent to the consumer's address.

Contact: Direct Scaffold Supply toll-free at 800-729-6118 from 7:30 a.m. to 5 p.m. CT Monday through Friday, by email at bakercasters@realtimeresults.net, or online at www.recallrtr.com/bakercasters or www.dss.net and click on "Baker Caster Recall".

Affected Products

Product: Five-inch Casters for Multi-Purpose Baker Style Scaffolding
Variants: 5-inch
Model:
CAS5SS4P+BFL
CAS5SS4P+AHD
MPISUS+BFL
MPISUS
MPISUSD+BFL
MPISUST+BFL
MPISU+BFL
MPISU
MPISU+1
MPISUS+AHD
MPISU+AHD
Lot Numbers:
E22WM483
C23WM320
E23WM320
K23WM320
D22WM483
Date Ranges: Sold September 2022 โ€” March 2025

Heat codes are stamped on the metal portion of the caster wheel. Model numbers are found on the purchase receipt or packaging.

Product Images

Recalled casters (CAS5SS4P+BFL)

Recalled casters (CAS5SS4P+BFL)

Recalled casters for baker scaffolding (MPISUS+BFL) (MPISUS)

Recalled casters for baker scaffolding (MPISUS+BFL) (MPISUS)

Recalled casters for baker scaffolding (MPISUSD+BFL)

Recalled casters for baker scaffolding (MPISUSD+BFL)

Recalled casters for baker scaffolding (MPISUST+BFL)

Recalled casters for baker scaffolding (MPISUST+BFL)

Recalled casters for baker scaffolding (MPISU+BFL) (MPISU) (MPISU+1)

Recalled casters for baker scaffolding (MPISU+BFL) (MPISU) (MPISU+1)

Recalled casters for baker scaffolding (MPISUS+AHD)

Recalled casters for baker scaffolding (MPISUS+AHD)

Recalled casters for baker scaffolding (MPISU+AHD)

Recalled casters for baker scaffolding (MPISU+AHD)

Heat Code Example

Heat Code Example

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 25324
Status: Active
Sold By: DSS Branches; Lowe's; Granite.com; Homedepot.com; Lowes.com
Manufactured In: China
Units Affected: About 23,000
Distributed To: Nationwide
Importer: Direct Scaffold Supply LLC, of Houston, Texas
Contact: Direct Scaffold Supply toll-free at 800-729-6118 from 7:30 a.m. to 5 p.m. CT Monday through Friday, by email at bakercasters@realtimeresults.net, or online at www.recallrtr.com/bakercasters or www.dss.net and click on "Baker Caster Recall".
Agency Last Updated: June 5, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response