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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Outdoor & Sports/Bicycles & Scooters

Diamondback Bicycles Recalled Due to Fall or Crash Hazard

Agency Publication Date: November 8, 2012
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Summary

Diamondback Bicycles is recalling about 40 of its 2013 Steilacoom RCX bicycles because they were assembled with incorrect headset parts. This defect can cause the steerer tube to fail, leading the rider to lose control and potentially crash or fall. These black on-road and off-road bicycles were sold in sizes 50-cm through 59-cm between August 2012 and September 2012. Owners should stop using these bikes and take them to an authorized dealer for a free inspection and repair.

Risk

The incorrect headset parts can cause the bike's steerer tube to break during use. If this occurs, the rider will lose control of the steering, which can result in a serious crash or fall.

What You Should Do

  1. Check your bicycle to see if it is a 2013 Diamondback Steilacoom RCX. You can identify this by looking for 'RCX' printed on the top tube of the black bicycle frame.
  2. Verify the size of your bike; affected models range from 50-cm to 59-cm frames.
  3. Immediately stop riding the bicycle if it matches this description.
  4. Take the bicycle to an authorized Diamondback dealer for a free inspection. If the dealer finds the incorrect headset parts, they will replace the fork and assemble it with the correct parts at no charge.
  5. For more information, contact Diamondback Bicycles at 800-222-5527 from 8 a.m. to 4 p.m. PT Monday through Friday, or visit www.diamondback.com and click on the 'Support' tab.
  6. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this recall.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should stop riding their bicycle and take it to an authorized Diamondback dealer to have it inspected. Bicycles found to have the incorrect headset parts will have the fork replaced and assembled with the correct headset parts at no charge.

Contact: Diamondback Bicycles: (800) 222-5527 from 8 a.m. to 4 p.m. PT Monday through Friday or online at www.diamondback.com and click the Support tab to get to the recall information.

Affected Products

Product: 2013 Diamondback Steilacoom RCX bicycles
Date Ranges: August 2012 - September 2012

Product Images

Diamondback Steilacoom RCX bicycle

Diamondback Steilacoom RCX bicycle

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 13705
Status: Active
Manufacturer: Universal Cycle Corp., of Guang Zhou, China
Sold By: Online through Promotive.com and 3point5.com, as well as through authorized Diamondback retailers nationwide from August 2012 through September 2012 for between $900 and $1100.
Manufactured In: China
Units Affected: About 40
Distributed To: Nationwide
Importer: Diamondback Bicycles, of Kent, Wash.
Contact: Diamondback Bicycles: (800) 222-5527 from 8 a.m. to 4 p.m. PT Monday through Friday or online at www.diamondback.com and click the Support tab to get to the recall information.
Agency Last Updated: January 13, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response