Medications & Supplements/Topical Products

Diamond Wipes International, Inc.: Wet Wipes and Acne Towelettes Recalled for Poor Quality Manufacturing Water

Agency Publication Date: April 16, 2018

Summary

Diamond Wipes International, Inc. has recalled over 5.2 million units of ACURE clarifying acne towelettes and WipeEssentials wet wipes because they were manufactured using poor quality water. The recall affects approximately 51,840 pouches of ACURE towelettes and over 5.1 million pouches of WipeEssentials wipes distributed nationwide. These products were manufactured under conditions that did not meet quality standards, which could lead to contamination of the finished wipes. Consumers who have these products should stop using them and contact a healthcare professional if they experience any adverse reactions.

Risk

The use of poor quality water during the manufacturing process can introduce contaminants into the wipes, potentially causing skin irritation or infections, particularly if used on broken skin or by individuals with weakened immune systems.

What You Should Do

Check your ACURE clarifying acne towelettes (30-count) for UPC 8 54049 00358 0 and lot numbers A96, A106, B106 (EXP 09/18) or C27 (EXP 01/19).
Check your WipeEssentials Wet Wipes (30-count) for UPC 7 66670 03988 6 and lot numbers beginning with 7382, 7383, 7401, 7572, 7577, 7573, 7782, 7783, 7984, 8043, 8403, 8291, 8292, 8293, 8294, 8511, 8512, 8513, 8514, 8520, 8818, or 8821 with expiration dates ranging from 03/18 to 09/18.
Immediately stop using the affected wipes to avoid potential skin irritation or infection.
Contact your healthcare provider or pharmacist for guidance regarding any health concerns resulting from the use of these products.
Return any unused product to the place of purchase for a refund and contact Diamond Wipes International at 1-800-454-1077 for further instructions.
For additional questions, contact the FDA Consumer Complaint hotline at 1-888-723-3332 (1-888-SAFEFDA).

Your Remedy Options

Full Refund

Refund and Healthcare consultation

How to: Contact your healthcare provider or pharmacist for guidance. Return any unused product to the pharmacy for a refund

Affected Products

Product: ACURE, clarifying acne, glycolic + zinc (salicyclic acid 0.5%) towelettes (30-count pouch)

Model:

Recall #: D-0629-2018

UPC Codes:

854049003580

Lot Numbers:

A96 (Exp 09/18)

A106 (Exp 09/18)

B106 (Exp 09/18)

C27 (Exp 01/19)

Date Ranges: September 2018, January 2019

Product: WipeEssentials Wet Wipes (benzalkonium chloride 0.13%) (30-count pouch)

Model:

Recall #: D-0630-2018

UPC Codes:

766670039886

Lot Numbers:

7382A1 (Exp 03/18)

7382B1 (Exp 03/18)

7382A2 (Exp 03/18)

7382B2 (Exp 03/18)

7382A3 (Exp 03/18)

7383A1 (Exp 03/18)

7383B1 (Exp 03/18)

7383A2 (Exp 03/18)

7401A1 (Exp 03/18)

7401B1 (Exp 03/18)

7572A1 (Exp 03/18)

7572B1 (Exp 03/18)

7577B1 (Exp 03/18)

7577A2 (Exp 03/18)

7577B2 (Exp 03/18)

7573B1 (Exp 04/18)

7573A2 (Exp 04/18)

7782A1 (Exp 04/18)

7783A1 (Exp 04/18)

7783B1 (Exp 04/18)

7984B1 (Exp 05/18)

7984A2 (Exp 05/18)

7984B2 (Exp 05/18)

8043A1 (Exp 05/18)

8043B1 (Exp 05/18)

8403A1 (Exp 05/18)

8291A1 (Exp 07/18)

8292B1 (Exp 07/18)

8293A1 (Exp 07/18)

8294B1 (Exp 07/18)

8511A1 (Exp 08/18)

8512B1 (Exp 08/18)

8513B1 (Exp 08/18)

8513A2 (Exp 08/18)

8514A1 (Exp 08/18)

8514B1 (Exp 08/18)

8514A2 (Exp 08/18)

8520A1 (Exp 08/18)

8520B1 (Exp 08/18)

8818A1 (Exp 09/18)

8821B1 (Exp 09/18)

8821A2 (Exp 09/18)

Date Ranges: March 2018, April 2018, May 2018, July 2018, August 2018, September 2018

Additional Information

Agency: Food and Drug Administration (FDA)

Event ID: 79758

Status: Resolved

Manufacturer: Diamond Wipes International, Inc.

Sold By: Better Planet Brands; Diamond Wipes Int'l, Inc.

Manufactured In: United States

Units Affected: 2 products (51,840 pouches; 5,148,792 pouches)

Distributed To: Nationwide

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES · Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.

Summary

What You Should Do

Check your ACURE clarifying acne towelettes (30-count) for UPC 8 54049 00358 0 and lot numbers A96, A106, B106 (EXP 09/18) or C27 (EXP 01/19).

Check your WipeEssentials Wet Wipes (30-count) for UPC 7 66670 03988 6 and lot numbers beginning with 7382, 7383, 7401, 7572, 7577, 7573, 7782, 7783, 7984, 8043, 8403, 8291, 8292, 8293, 8294, 8511, 8512, 8513, 8514, 8520, 8818, or 8821 with expiration dates ranging from 03/18 to 09/18.

Immediately stop using the affected wipes to avoid potential skin irritation or infection.

Contact your healthcare provider or pharmacist for guidance regarding any health concerns resulting from the use of these products.

Return any unused product to the place of purchase for a refund and contact Diamond Wipes International at 1-800-454-1077 for further instructions.

For additional questions, contact the FDA Consumer Complaint hotline at 1-888-723-3332 (1-888-SAFEFDA).

Affected Products

Product: ACURE, clarifying acne, glycolic + zinc (salicyclic acid 0.5%) towelettes (30-count pouch)

Model:

Recall #: D-0629-2018

UPC Codes:

854049003580

Lot Numbers:

A96 (Exp 09/18)

A106 (Exp 09/18)

B106 (Exp 09/18)

C27 (Exp 01/19)

Date Ranges: September 2018, January 2019

Product: WipeEssentials Wet Wipes (benzalkonium chloride 0.13%) (30-count pouch)

Model:

Recall #: D-0630-2018

UPC Codes:

766670039886

Lot Numbers:

7382A1 (Exp 03/18)

7382B1 (Exp 03/18)

7382A2 (Exp 03/18)

7382B2 (Exp 03/18)

7382A3 (Exp 03/18)

7383A1 (Exp 03/18)

7383B1 (Exp 03/18)

7383A2 (Exp 03/18)

7401A1 (Exp 03/18)

7401B1 (Exp 03/18)

7572A1 (Exp 03/18)

7572B1 (Exp 03/18)

7577B1 (Exp 03/18)

7577A2 (Exp 03/18)

7577B2 (Exp 03/18)

7573B1 (Exp 04/18)

7573A2 (Exp 04/18)

7782A1 (Exp 04/18)

7783A1 (Exp 04/18)

7783B1 (Exp 04/18)

7984B1 (Exp 05/18)

7984A2 (Exp 05/18)

7984B2 (Exp 05/18)

8043A1 (Exp 05/18)

8043B1 (Exp 05/18)

8403A1 (Exp 05/18)

8291A1 (Exp 07/18)

8292B1 (Exp 07/18)

8293A1 (Exp 07/18)

8294B1 (Exp 07/18)

8511A1 (Exp 08/18)

8512B1 (Exp 08/18)

8513B1 (Exp 08/18)

8513A2 (Exp 08/18)

8514A1 (Exp 08/18)

8514B1 (Exp 08/18)

8514A2 (Exp 08/18)

8520A1 (Exp 08/18)

8520B1 (Exp 08/18)

8818A1 (Exp 09/18)

8821B1 (Exp 09/18)

8821A2 (Exp 09/18)

Date Ranges: March 2018, April 2018, May 2018, July 2018, August 2018, September 2018