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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskCPSC
Outdoor & Sports/Bicycles & Scooters

Hover-1 Dynamo E-Scooters Recalled Due to Brake Failure and Crash Hazard

Agency Publication Date: July 25, 2024
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Summary

DGL Group is recalling about 4,200 Hover-1 Dynamo e-scooters because the brakes can fail, posing a serious risk of injury and crashes. The recalled scooters are matte black, feature reflective lights and a kickstand, and display the Hover-1 logo on the stem and stand board. Consumers should immediately stop using these e-scooters and contact the company for instructions on how to receive a full refund after providing proof of the scooter's destruction.

Risk

The e-scooter's brakes can fail to engage or stop the vehicle effectively, leading to a loss of control. There have been 22 reports of brake failure, resulting in seven injuries including fractured teeth, a dislocated shoulder, and various lacerations and strains.

What You Should Do

  1. This recall affects Hover-1 Dynamo e-scooters with serial numbers containing the letters "WY" as the seventh and eighth characters.
  2. Locate the serial number label on the underside of the scooter to confirm if your unit is part of this recall.
  3. Stop using the recalled e-scooter immediately to prevent crashes and potential injury.
  4. Contact DGL Group toll-free at 844-451-7300 from 11 a.m. to 4 p.m. ET Monday through Friday, or online at www.hover-1.com/pages/dynamo_recall to receive a full refund. You will be required to provide photographs of the serial number and the motor cable after it has been severed.
  5. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this recall.

Your Remedy Options

๐Ÿ’ฐFull Refund

Consumers should stop using the recalled e-scooters immediately and contact DGL Group for instructions on how to receive a full refund. To receive a refund, consumers will be required to provide photographs of their e-scooter's serial number and severed motor cable.

Contact: DGL Group toll-free at 844-451-7300 from 11 a.m. to 4 p.m. ET Monday through Friday, or online at www.hover-1.com/pages/dynamo_recall or www.hover-1.com and click on "Important Recall Information" at the top of the page.

Affected Products

Product: Hover-1 Dynamo E-Scooter
Variants: Matte Black
Serial Numbers:
Serial numbers with 'WY' as the 7th and 8th characters
Date Ranges: Sold November 2021 โ€” July 2022

The serial number is found on a label on the underside of the scooter. The Hover-1 logo appears on the stand board and bottom of the stem; 'Hover-1' is printed on the middle of the stem.

Product Images

Recalled Hover-1 Dynamo e-scooter

Recalled Hover-1 Dynamo e-scooter

Serial number with the letters "WY" as the seventh and eighth letter appears on a label on the underside of the recalled e-scooter

Serial number with the letters "WY" as the seventh and eighth letter appears on a label on the underside of the recalled e-scooter

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 24321
Status: Active
Sold By: Walmart.com
Manufactured In: China
Units Affected: About 4,200
Distributed To: Nationwide
Importer: DGL Group Ltd., of Edison, New Jersey
Contact: DGL Group toll-free at 844-451-7300 from 11 a.m. to 4 p.m. ET Monday through Friday, or online at www.hover-1.com/pages/dynamo_recall or www.hover-1.com and click on "Important Recall Information" at the top of the page.
Agency Last Updated: July 25, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response