Dexcom, Inc. is recalling 333 units of its Dexcom G6 and G6 Pro Android app (version 1.15.0) because of a software defect that can cause the application to shut down unexpectedly. If the app stops running, users will not receive glucose readings, alarms, or notifications. This issue was identified during a limited rollout, affecting less than 1% of the intended distribution, and the manufacturer has halted further releases of this version.
If the application terminates unexpectedly, consumers may miss critical detection of high or low blood sugar levels. This could lead to serious life-threatening conditions, including severe hyperglycemia, diabetic ketoacidosis (DKA), or hyperosmolar hyperglycemic state (HHS).
You have 2 options:
Recall pertains specifically to software version v1.15.0; rollout was halted at less than 1% completion.
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: FDA iRES · Raw API Response
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