Dexcom, Inc. has recalled version 2.7.0 of the Dexcom G7 iOS Application, which is used with the Dexcom G7 Continuous Glucose Monitoring (CGM) system. This recall affects approximately 61,355 users. A software bug can cause the app to stop updating glucose readings and instead show a "stale" or old value without notifying the user. While no injuries have been reported, this error could lead to a missed detection of dangerously high or low blood sugar levels or cause a user to make incorrect treatment decisions based on outdated data.
The software bug prevents the app from updating the Estimated Glucose Value (EGV) and suppresses glucose alerts. This creates a risk where users may unknowingly rely on incorrect blood sugar readings, potentially leading to severe hypoglycemia or hyperglycemia if they do not use a backup monitoring method.
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Quantity: 61,355 users; Recall #: Z-1906-2025
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
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Sources: FDA iRES · Raw API Response
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