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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Baby & Nursery/Strollers & Carriers

Deuter Kid Comfort Child Carriers Recalled Due to Fall Hazard

Agency Publication Date: May 8, 2025
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Summary

Deuter has recalled approximately 5,080 Kid Comfort, Kid Comfort Pro, and Kid Comfort Active child carriers because the hinges on the rear kickstand support leg can crack or break. The firm has received 13 reports of these hinges failing, which creates a fall hazard for children inside the carrier. The products were sold in maroon, forest green, midnight blue, and teal colors at REI, Bass Pro, and online through Amazon and Deuter's website between March 2023 and March 2025. Consumers should immediately stop using these carriers and contact Deuter to receive a free replacement.

Risk

The hinges on the foldable rear kickstand can crack or break while in use. If the kickstand fails, the carrier may collapse or tip, posing a risk that the child could fall and suffer an injury.

What You Should Do

  1. This recall involves Deuter Kid Comfort, Kid Comfort Pro, and Kid Comfort Active child carriers sold in maroon, forest green, midnight blue, and teal with 'deuter' and the product name printed on the back.
  2. Check the production code located on a tag inside the main storage pocket at the bottom of the carrier. Recalled units have production codes ending in 0123, 1223, or 0423.
  3. Immediately stop using the recalled child carrier to prevent potential falls.
  4. Contact Deuter at 877-384-9252 from 9 a.m. to 5 p.m. MT Monday through Friday, email recall@deuterusa.com, or visit https://www.deuter.com/us-en/service/kid-comfort-recall to fill out a recall form, receive a prepaid shipping label, and arrange for a free replacement.
  5. For additional information or questions, call the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should immediately stop using the recalled child carriers and contact Deuter to receive a free replacement child carrier. Consumers should fill out the recall form at https://www.deuter.com/us-en/service/kid-comfort-recall, print a prepaid return shipping label, and return the product. Deuter is contacting all known purchasers directly.

Contact: deuter toll-free at 877-384-9252 from 9 a.m. to 5 p.m. MT Monday through Friday, email at recall@deuterusa.com, or online at https://www.deuter.com/us-en/service/kid-comfort-recall or https://www.deuter.com/us-en/contact and click on "Kid Comfort Recall" at the bottom of the page for more information.

Affected Products

Product: Kid Comfort Child Carrier
Variants: Maroon, Forest Green
Model:
3621221
Lot Numbers:
Ends in 0123
Ends in 1223
Ends in 123
Date Ranges: Sold March 2023 โ€” March 2025

Production code is inside the main bottom storage pocket.

Product: Kid Comfort Pro Child Carrier
Variants: Midnight Blue
Model:
3621321
Lot Numbers:
Ends in 0123
Ends in 123
Date Ranges: Sold March 2023 โ€” March 2025

Production code is inside the main bottom storage pocket.

Product: Kid Comfort Active Child Carrier
Variants: Teal
Model:
3621121
Lot Numbers:
Ends in 0423
Ends in 1223
Ends in 423
Date Ranges: Sold March 2023 โ€” March 2025

Production code is inside the main bottom storage pocket.

Product Images

Recalled Kid Comfort Carrier

Recalled Kid Comfort Carrier

Recalled Kid Comfort Pro Carrier

Recalled Kid Comfort Pro Carrier

Recalled Kid Comfort Active Carrier

Recalled Kid Comfort Active Carrier

Recalled Kid Comfort Carrier with production labels

Recalled Kid Comfort Carrier with production labels

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 25256
Status: Active
Sold By: REI; Bass Pro; deuter.com; Amazon.com
Manufactured In: Vietnam
Units Affected: About 5,080
Distributed To: Nationwide
Importer: deuter USA, of Longmont, Colorado
Contact: deuter toll-free at 877-384-9252 from 9 a.m. to 5 p.m. MT Monday through Friday, email at recall@deuterusa.com, or online at https://www.deuter.com/us-en/service/kid-comfort-recall or https://www.deuter.com/us-en/contact and click on "Kid Comfort Recall" at the bottom of the page for more information.
Agency Last Updated: May 8, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response