Medications & Supplements/Topical Products

Deserving Health International Corp: Symbio Muc Eye Recalled for Lack of Assurance of Sterility

Agency Publication Date: October 18, 2017

Summary

Deserving Health International Corp is recalling 623 bottles of Symbio Muc Eye drops because the company cannot guarantee the product is sterile. These eye drops, sold in 0.17 fl. oz. (5mL) bottles, were distributed throughout the United States and are identified by NDC 69711-125-61. Consumers should stop using this product immediately to avoid the risk of serious eye infection.

Risk

A lack of assurance of sterility means the eye drops could be contaminated with microorganisms, which can cause serious eye infections or permanent vision loss when applied directly to the eye.

What You Should Do

Check your bottle of Symbio Muc Eye (0.17 fl. oz. / 5mL) for the following Lot numbers and Expiration dates: Lot DM17B12 (Exp 03/2020), Lot DM16L44 (Exp 12/2019), or Lot DM16L07 (Exp 12/2019).
Stop using the eye drops immediately if they match any of the affected lot numbers.
Contact your healthcare provider or pharmacist for guidance if you have used this product and have concerns about your eye health.
Return any unused product to the place of purchase for a refund.
Contact Deserving Health International Corp or the distributor, Biological Health Group Corp at their Bremerton, WA location, for further instructions regarding the return of the product.
For additional questions or to report a safety concern, contact the FDA Consumer Complaint hotline at 1-888-723-3332 (1-888-SAFEFDA) or visit www.fda.gov/safety/recalls.

Your Remedy Options

Full Refund

Drug recall remedy

How to: Contact your healthcare provider or pharmacist for guidance. Return any unused product to the pharmacy for a refund

Affected Products

Product: Symbio Muc Eye (0.17 fl.oz. / 5mL)

Model:

NDC 69711-125-61

Lot Numbers:

DM17B12 (Exp 03/2020)

DM16L44 (Exp 12/2019)

DM16L07 (Exp 12/2019)

Date Ranges: 03/2020, 12/2019

Additional Information

Agency: Food and Drug Administration (FDA)

Event ID: 78174

Status: Resolved

Manufacturer: Deserving Health International Corp

Sold By: Biological Health Group Corp

Manufactured In: Canada

Units Affected: 623 dropper bottles

Distributed To: Nationwide

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES · Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.

Summary

What You Should Do

Check your bottle of Symbio Muc Eye (0.17 fl. oz. / 5mL) for the following Lot numbers and Expiration dates: Lot DM17B12 (Exp 03/2020), Lot DM16L44 (Exp 12/2019), or Lot DM16L07 (Exp 12/2019).

Stop using the eye drops immediately if they match any of the affected lot numbers.

Contact your healthcare provider or pharmacist for guidance if you have used this product and have concerns about your eye health.

Return any unused product to the place of purchase for a refund.

Contact Deserving Health International Corp or the distributor, Biological Health Group Corp at their Bremerton, WA location, for further instructions regarding the return of the product.

For additional questions or to report a safety concern, contact the FDA Consumer Complaint hotline at 1-888-723-3332 (1-888-SAFEFDA) or visit www.fda.gov/safety/recalls.