Denon is recalling about 3,400 HEOS 1 Go Pack lithium-ion rechargeable battery packs because the battery can overheat, posing fire and burn hazards. These hexagon-shaped battery packs were sold in black or white and are designed for use with wireless speakers. They were sold at Best Buy, Brookstone, and online through Amazon and BestBuy.com between May 2015 and June 2016. Denon is offering a free replacement battery pack, including shipping, to all affected customers.
The internal lithium-ion battery can overheat during use or charging, which may lead to a fire or cause burn injuries to users. While no incidents have been reported to date, the defect represents a significant safety risk.
Consumers should immediately stop using the recalled battery packs and contact Denon for a free replacement battery pack, including shipping.
Recalled Denon’s HEOS 1 Go Pack lithium-ion rechargeable battery packs
Recalled Denon’s HEOS 1 Go Pack lithium-ion rechargeable battery packs
HEOS, the model and serial numbers are located on bottom of base
HEOS Go Pack with speaker.
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response