Dell is recalling about 8,900 hybrid power adapters that were sold with power banks. These dark-gray adapters were manufactured between January and March 2017 and can break or detach, exposing internal metal components. Dell has received 11 reports of the adapters breaking, though no injuries have been reported. Consumers should stop using the adapter and contact Dell for a free replacement.
The plastic casing of the power adapter can break and fall off while it is plugged into an outlet, exposing live internal metal parts. This creates a serious risk of electric shock to anyone who touches the exposed components.
Consumers should immediately stop using the recalled hybrid power adapters and contact Dell for instructions on receiving a free replacement adapter.
Light-gray Dell Power Bank with the recalled dark-gray Dell Hybrid Power Adapter.
Label of recalled Dell Hybrid Power Adapters sold with Dell Power Banks.
Detached casing of recalled Dell Hybrid Power Adapter sold with Dell Power Banks.
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response