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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Audio & Entertainment

Definitive Technology Recalls SuperCube 2000 Subwoofers Due to Risk of Shock

Agency Publication Date: March 28, 2013
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Summary

Definitive Technology is recalling about 900 SuperCube 2000 powered subwoofers because an internal failure in the RCA input jack can cause an electrical shock. The company has received two reports of consumers being shocked while handling the unit. These subwoofers were sold at electronics stores and online at BestBuy.com and Amazon.com between November 2012 and January 2013 for approximately $600. Consumers should immediately stop using the unit and contact the company for a free replacement.

Risk

A defect in the subwoofer's level input (RCA) jack can cause it to fail internally, resulting in live electrical current being accessible to the user and posing a serious shock hazard. Two consumers have already reported being shocked while touching the device.

What You Should Do

  1. Immediately stop using the SuperCube 2000 powered subwoofer and disconnect it from your home theater system and power source.
  2. Check the back of the unit for the serial number to see if it includes '0912HB'. The affected model is approximately 11 inches cubed with a black cloth wrap and a glossy black top.
  3. Contact Definitive Technology at (800) 228-7148 from 9:30 a.m. to 6 p.m. ET Monday through Friday to arrange for a free replacement subwoofer.
  4. Visit www.definitivetechnology.com and click on the 'view the recall notice on select SuperCube 2000 models' link for additional instructions and information.
  5. Contact the CPSC Hotline at 800-638-2772 if you have further questions regarding this recall.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should immediately stop using the subwoofer in the theater system and contact Definitive Technology for a replacement.

Contact: Definitive Technology at (800) 228-7148 from 9:30 a.m. to 6 p.m. ET Monday through Friday, or online at www.definitivetechnology.com and click on "view the recall notice on select SuperCube 2000 models" for more information.

Affected Products

Product: SuperCube 2000 Powered Subwoofers
Lot Numbers:
0912HB (part of serial number)
Date Ranges: Sold between November 2012 and January 2013

Product Images

Definitive Technology SuperCube 2000 Home Theater System, Subwoofer

Definitive Technology SuperCube 2000 Home Theater System, Subwoofer

Definitive Technology SuperCube 2000 Home Theater System

Definitive Technology SuperCube 2000 Home Theater System

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 13158
Status: Active
Sold By: Electronics stores nationwide and online at BestBuy.com and Amazon.com between November 2012 and January 2013 for about $600.
Manufactured In: China
Units Affected: About 900
Distributed To: Nationwide
Importer: DEI Sales Inc., dba Definitive Technology, of Vista, Calif.
Contact: Definitive Technology at (800) 228-7148 from 9:30 a.m. to 6 p.m. ET Monday through Friday, or online at www.definitivetechnology.com and click on "view the recall notice on select SuperCube 2000 models" for more information.
Agency Last Updated: January 22, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response