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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

Motiv Power Systems: E-450 School Buses Recalled for Loss of Drive Power

Agency Publication Date: August 12, 2024
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Summary

Motiv Power Systems is recalling 6 model year 2021-2023 E-450 school buses equipped with the Motiv Gen 5 EPIC powertrain. These vehicles have wiring that can rub against the frame rail and become damaged, leading to a sudden loss of drive power while the vehicle is in motion. Motiv field support technicians will inspect the wiring and perform free repairs or replacements as needed to ensure the vehicle remains operational.

Risk

If the signal wires are damaged by contact with the frame, the bus can lose all drive power, which significantly increases the risk of a crash while driving.

What You Should Do

  1. Check if your vehicle is a 2021-2023 E-450 school bus equipped with a Motiv Gen 5 EPIC powertrain.
  2. Contact Motiv Power Systems customer service at 1-650-458-4804 to schedule a free inspection and repair by a field support technician.
  3. During the service appointment, technicians will inspect for loose wiring, repair any points of contact, and replace any damaged Controller Area Network (CAN) wiring at no cost to you.
  4. If you have already received an owner notification letter (mailed around September 5, 2024), follow the specific instructions provided in that document.
  5. For additional questions or to check your VIN, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

🔧Free Repair

Inspection and repair of loose or damaged wiring by field support technicians.

How to: Contact Motiv customer service at 1-650-458-4804 to arrange for a field technician to inspect and repair the vehicle free of charge.

Affected Products

Product: 2021-2023 Motiv Power Systems E-450 School Bus (Gen 5 EPIC Powertrain)
Part / Model:
Gen 5 EPIC powertrain

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V603000
Status: Active
Manufacturer: Motiv Power Systems
Sold By: Authorized dealers
Units Affected: 6 vehicles
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: September 5, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Agency Last Updated: September 18, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response