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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

Motiv Power Systems: E-450 Vehicles Recalled Due to Potential Loss of Drive Power

Agency Publication Date: July 22, 2024
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Summary

Motiv Power Systems is recalling 78 E-450 vehicles from the model years 2021-2024 that are equipped with a Motiv Gen 5 EPIC powertrain. The signal wires within the Controller Area Network (CAN) system can come into contact with the vehicle's frame rail, leading to wire damage and a sudden loss of drive power. Motiv field support technicians will inspect the wiring, repair any loose connections, and replace damaged wires free of charge.

Risk

If the signal wires are damaged by the frame rail, the vehicle may suddenly lose power while in motion, which significantly increases the risk of a crash.

What You Should Do

  1. Identify if your vehicle is an E-450 model year 2021-2024 equipped with the Motiv Gen 5 EPIC powertrain.
  2. Contact Motiv customer service at 1-650-458-4804 to schedule a free inspection and repair by a Motiv field support technician.
  3. Follow any additional instructions provided by the technician to ensure the CAN signal wires are properly secured and away from the frame rail.
  4. For further information or to check your VIN, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

🔧Free Repair

Inspection and repair of loose or damaged CAN signal wiring.

How to: Contact Motiv customer service at 1-650-458-4804 to arrange for a field support technician to perform the repair free of charge.

Affected Products

Product: 2021-2024 Motiv Power Systems E-450 with Gen 5 EPIC Powertrain

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V547000
Status: Active
Manufacturer: Motiv Power Systems
Sold By: authorized dealers
Units Affected: 78 vehicles(78% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: September 5, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Agency Last Updated: September 18, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response