Go Backs
HomeCategoriesStatesCheck Your Home
Go Backs

Track product recalls and safety alerts from CPSC, FDA, NHTSA, and USDA. Stay informed and keep your family safe.

Browse

  • Categories
  • States
  • Check Your Home
  • Risk Levels

Agencies

  • CPSC
  • FDA Food
  • FDA Drug
  • FDA Device
  • FDA Veterinary
  • NHTSA
  • USDA

Company

  • About
  • FAQ
  • Contact
  • Terms of Service
  • Privacy Policy

Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

© 2026 Go Backs. All rights reserved.

Medium RiskCPSC
Home & Furniture/Bedroom

Customatic Beds Recalls Adjustable Beds Due to Electric Shock Hazard

Agency Publication Date: April 12, 2017
Share:
Sign in to monitor this recall

Summary

PPJ, LLC (Customatic Beds) is recalling about 50,000 adjustable bed bases because the side-mounted AC outlets may be incorrectly wired. These power foundations were sold in all bed sizes and include a handheld remote control to move the head and foot sections. While no injuries have been reported, consumers should immediately stop using the AC plug on the side of the bed. Customatic Beds will provide a free inspection and necessary repairs for all affected units.

Risk

The side-mounted AC power outlets on the bed frame can be wired incorrectly, which can cause an electrical short and poses a risk of electric shock to anyone using the outlet.

What You Should Do

  1. Locate the model number on the metal frame near the foot of the bed to determine if your unit is affected. The recalled model numbers include: RI-AB52-A18-WWM-L-U-H-CCBH4-AC, RI-AB52-A18-WWM-L-U-H-CCBH2-AC, RI-ABF-A18-WWM-N6SL-106-L-U-AC-H-CC4B, RI-ABF-A18-WWM-ESF-107-L-U-AC-LM-CC4B, RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC4B, RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC2B, Reflexion 7, CM-ABDS-A18-WWM-U-S-AC-PLBS-DR-LM, PB-ABL-A18-WWM-DR-AC, CM-ABD-A18-WWM-AC, CM-ABF-A18-WWM-U-AC-W8-SR, CM-ABT-A18-WWM-U-AC-SR, CM-ABF-A18-WWM-U-AC-W-SR-H, and F04-00004.
  2. Immediately stop using the AC power outlets located on the side of the bed base.
  3. Contact Customatic Beds toll-free at 844-815-9023 from 9 a.m. to 9 p.m. ET Monday through Saturday, or visit www.customaticbeds.com and click on 'Recall Notice' to arrange for a free inspection and repair.
  4. For additional questions or to report a related incident, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

🔧Free Repair

Consumers should immediately stop using the AC plug on the side of the bed and contact Customatic Beds to arrange for a free inspection and repair.

Contact: Customatic Beds toll-free at 844-815-9023 from 9 a.m. through 9 p.m. ET Monday through Saturday or online at www.customaticbeds.com and click on Recall Notice for more information.

Affected Products

Product: Customatic Adjustable Bed Bases
Model:
RI-AB52-A18-WWM-L-U-H-CCBH4-AC
RI-AB52-A18-WWM-L-U-H-CCBH2-AC
RI-ABF-A18-WWM-N6SL-106-L-U-AC-H-CC4B
RI-ABF-A18-WWM-ESF-107-L-U-AC-LM-CC4B
RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC4B
RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC2B
Reflexion 7
CM-ABDS-A18-WWM-U-S-AC-PLBS-DR-LM
PB-ABL-A18-WWM-DR-AC
CM-ABD-A18-WWM-AC
CM-ABF-A18-WWM-U-AC-W8-SR
CM-ABT-A18-WWM-U-AC-SR
CM-ABF-A18-WWM-U-AC-W-SR-H
F04-00004
Date Ranges: June 2012 through January 2017

Product Images

Recalled Customatic bed bases

Recalled Customatic bed bases

Recalled Customatic bed bases

Recalled Customatic bed bases

Recalled Customatic bed bases

Recalled Customatic bed bases

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 17130
Status: Active
Manufacturer: PPJ, LLC; d.b.a Customatic Beds of Natick, Mass.
Sold By: Sleepy's and other mattress stores nationwide from June 2012 through January 2017 for about $1,500.
Distributor: PPJ, LLC; d.b.a Customatic Beds of Natick, Mass.
Manufactured In: Taiwan
Units Affected: About 50,000
Distributed To: Nationwide
Importer: PPJ, LLC; d.b.a Customatic Beds of Natick, Mass.
Contact: Customatic Beds toll-free at 844-815-9023 from 9 a.m. through 9 p.m. ET Monday through Saturday or online at www.customaticbeds.com and click on Recall Notice for more information.
Agency Last Updated: April 12, 2017

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response