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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Trucks & SUVs

Daimler Vans USA, LLC: 2020 Sprinter Vans Recalled for Loose Crossmember Connection

Agency Publication Date: December 21, 2023
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Summary

Daimler Vans USA is recalling approximately 9 model year 2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The connection between the propeller shaft bearing and the crossmember may loosen, which can significantly reduce the driver's control over the vehicle. If you own one of these specific vehicles, a dealer will inspect and replace the crossmember as necessary, free of charge.

Risk

A loose crossmember connection reduces vehicle control, which increases the likelihood of a crash. Furthermore, in the event of a crash, the propeller shaft could damage the fuel tank, causing a fuel leak and increasing the risk of a fire.

What You Should Do

  1. Identify if you own a 2020 Mercedes-Benz Sprinter or 2020 Freightliner Sprinter vehicle affected by this recall.
  2. Contact Daimler Vans USA (DVUSA) customer service at 1-877-762-8267 and reference recall number VS3QUERTR to confirm if your specific vehicle is included in this small group of 9 units.
  3. Schedule a free appointment with an authorized dealer to have the crossmember inspected and, if necessary, replaced at no cost to you.
  4. For additional information or to check your VIN, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

🔧Free Repair

Crossmember inspection and replacement

How to: Contact an authorized dealer to have the crossmember inspected and replaced if necessary, free of charge.

Affected Products

Product: 2020 Mercedes-Benz Sprinter
Product: 2020 Freightliner Sprinter

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V874000
Status: Active
Manufacturer: Daimler Vans USA, LLC
Sold By: authorized dealers
Units Affected: 9 vehicles(9% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: April 19, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: VS3QUERTR
Agency Last Updated: April 23, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response