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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Baby & Nursery/Cribs & Bassinets

Crate & Barrel Hampshire Cribs Recalled Due to Fall Hazard

Agency Publication Date: April 25, 2024
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Summary

Crate & Barrel has recalled about 3,200 Hampshire Cribs because the mattress support pins can loosen, which may cause the mattress to fall. The cribs were sold online in blush, olive, white, gray, and natural brown colors from June 2022 through November 2023. There have been 12 reports of the mattress support pins becoming loose, though no injuries have been reported. Consumers should stop using the cribs immediately and contact the manufacturer for a free repair or a full refund.

Risk

The mattress support pins can fail and cause the mattress to drop unexpectedly, posing a fall hazard to infants inside the crib. The manufacturer has received 12 reports of this occurring.

What You Should Do

  1. This recall affects Crate & Barrel Hampshire Cribs sold in blush, olive, white, gray, and natural brown colors.
  2. Check the label on the mattress support board to confirm the brand is 'Crate&Barrel' and that it lists one of the following SKU numbers: 246898, 534758, 534987, 535020, or 405394.
  3. Immediately stop using the recalled crib and move infants to a different safe sleeping environment.
  4. Contact Crate & Barrel at 800-967-6696 from 8 a.m. to 7 p.m. CT Monday through Friday, or 8 a.m. to 6 p.m. CT Saturday and Sunday, to receive a free repair or a full refund.
  5. Visit www.crateandbarrel.com/customer-service/product-recalls or www.crateandkids.com and click on 'Recalls' at the bottom of the page for more information.
  6. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this safety recall.

Your Remedy Options

๐Ÿ“‹Refund, Repair

Consumers should immediately stop using the recalled cribs and contact Crate & Barrel for a free repair or full refund. Crate & Barrel is contacting all known purchasers directly.

Contact: Crate & Barrel at 800-967-6696 from 8 a.m. to 7 p.m. CT Monday through Friday, or 8 a.m. to 6 p.m. CT Saturday and Sunday, or visit online at www.crateandbarrel.com/customer-service/product-recalls or www.crateandkids.com and click on "Recalls" located at the bottom of the page for more information.

Affected Products

Product: Crate & Barrel Hampshire Cribs
Variants: Blush, Olive, White, Gray, Natural Brown
Model:
246898
534758
534987
535020
405394
Date Ranges: Sold June 2022 through November 2023

The brand 'Crate&Barrel' and the SKU number are located on a label on the mattress support board.

Product Images

Recalled Crate & Barrel Hampshire Crib - Blush

Recalled Crate & Barrel Hampshire Crib - Blush

Recalled Crate & Barrel Hampshire Crib - Gray

Recalled Crate & Barrel Hampshire Crib - Gray

Recalled Crate & Barrel Hampshire Crib - White

Recalled Crate & Barrel Hampshire Crib - White

Recalled Crate & Barrel Hampshire Crib - Olive

Recalled Crate & Barrel Hampshire Crib - Olive

Recalled Crate & Barrel Hampshire Crib - Natural Brown

Recalled Crate & Barrel Hampshire Crib - Natural Brown

Recalled Crate & Barrel Hampshire Cribs โ€“ label on the mattress support board with SKU number

Recalled Crate & Barrel Hampshire Cribs โ€“ label on the mattress support board with SKU number

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 24209
Status: Active
Sold By: Crateandbarrel.com
Manufactured In: China
Units Affected: About 3,200 (In addition, about 120 were sold in Canada)
Distributed To: Nationwide
Importer: Euromarket Designs Inc., d/b/a Crate & Barrel, of Northbrook, Illinois
Contact: Crate & Barrel at 800-967-6696 from 8 a.m. to 7 p.m. CT Monday through Friday, or 8 a.m. to 6 p.m. CT Saturday and Sunday, or visit online at www.crateandbarrel.com/customer-service/product-recalls or www.crateandkids.com and click on "Recalls" located at the bottom of the page for more information.
Agency Last Updated: April 25, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response