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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Baby & Nursery/Cribs & Bassinets

Crate and Barrel Thornhill Baby Cribs Recalled for Fall and Entrapment Hazards

Agency Publication Date: December 15, 2022
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Summary

Crate and Barrel has recalled about 280 Thornhill Dark Brown and Natural Baby Cribs because the mattress support pins can become loose or fail to fit properly. This defect can cause the mattress to fall, posing a fall hazard to infants. The recalled cribs feature a dark brown wash finish and gold-capped feet, and were sold exclusively online at crateandbarrel.com between September 2021 and October 2022. There have been six reports of pins not fitting or falling out, though no injuries have occurred. Consumers should immediately stop using these cribs and contact Crate and Barrel for a full refund or a free replacement.

Risk

The mattress support pins can loosen or fail to fit the crib frame correctly, causing the mattress to fall unexpectedly. This creates a risk that an infant could fall or become trapped between the mattress and the crib frame.

What You Should Do

  1. This recall affects Thornhill Baby Cribs in dark brown and natural finishes (model 304-903) featuring gold-capped feet.
  2. Locate the model number 304-903 on the mattress support board to confirm if your crib is part of this recall.
  3. Immediately stop using the recalled crib and find a safe, alternative sleeping environment for your child.
  4. Contact Crate and Barrel at 800-967-6696 from 8 a.m. to 7 p.m. CT Monday through Friday, or 8 a.m. to 6 p.m. CT Saturday and Sunday to receive a full refund or a free replacement.
  5. You can also text Crate and Barrel at 312-779-1979 or visit www.crateandbarrel.com and click on "Recalls" at the bottom of the page for more information.
  6. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this safety alert.

Your Remedy Options

๐Ÿ“‹Refund, Repair

Consumers should immediately stop using the recalled cribs and contact Crate and Barrel for a full refund or free replacement. Crate and Barrel is contacting all purchasers directly.

Contact: Crate and Barrel at 800-967-6696 from 8 a.m. to 7 p.m. CT Monday through Friday, or 8 a.m. to 6 p.m. CT Saturday and Sunday, or text Crate and Barrel at 312-779-1979, or online at www.crateandbarrel.com/customer-service/product-recalls or www.crateandbarrel.com and click on "Recalls" located at the bottom of the page for more information.

Affected Products

Product: Thornhill Baby Cribs
Variants: Dark Brown, Natural
Model:
304-903
Date Ranges: September 2021 through October 2022

Model number is located on the mattress support board. Features dark brown wash finish and gold-capped feet.

Product Images

Recalled Crate and Barrel Thornhill Dark Brown and Natural Baby Crib

Recalled Crate and Barrel Thornhill Dark Brown and Natural Baby Crib

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 23717
Status: Active
Sold By: crateandbarrel.com
Manufactured In: Vietnam
Units Affected: About 280 (In addition, about 5 were sold in Canada)
Distributed To: Nationwide
Importer: Euromarket Designs, Inc. d.b.a. Crate and Barrel, of Northbrook, Illinois
Contact: Crate and Barrel at 800-967-6696 from 8 a.m. to 7 p.m. CT Monday through Friday, or 8 a.m. to 6 p.m. CT Saturday and Sunday, or text Crate and Barrel at 312-779-1979, or online at www.crateandbarrel.com/customer-service/product-recalls or www.crateandbarrel.com and click on "Recalls" located at the bottom of the page for more information.
Agency Last Updated: December 15, 2022

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response