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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Kitchen & Cookware/Tableware

Crate and Barrel Recalls Glass Pitchers Due to Laceration Hazard

Agency Publication Date: March 19, 2020
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Summary

Crate and Barrel is recalling about 2,560 Miles Glass Pitchers with Wood Lids because the glass handle can break during use. There have been five reports of handles breaking off, which can cause the pitcher to fall and shatter or leave sharp edges. These 84-ounce pitchers were sold at Crate and Barrel stores and online from December 2019 through February 2020. Consumers should stop using the pitcher immediately and contact the company for a full refund.

Risk

The handle on the glass pitcher can unexpectedly break or detach while in use, posing a serious laceration hazard from broken glass or sharp edges. Five incidents of handles breaking have been reported, though no injuries have occurred yet.

What You Should Do

  1. Check the bottom of your glass pitcher for a white label containing SKU #444-560 and the name 'Miles Pitcher Wood Lid'.
  2. Stop using the recalled pitcher immediately to avoid potential handle breakage and injury.
  3. Contact Crate and Barrel at 800-451-8217 from 8 a.m. to 8 p.m. ET Monday through Friday, or 8 a.m. to 7 p.m. CT Saturday and Sunday, to receive a full refund and specific instructions on how to safely dispose of the product.
  4. You can also visit www.crateandbarrel.com and click on 'Recalls' at the bottom of the page for more information and disposal steps.
  5. For additional questions, you can contact the CPSC Hotline at 800-638-2772 or visit www.cpsc.gov.

Your Remedy Options

💰Full Refund

Consumers should stop using the recalled pitchers immediately and contact Crate and Barrel for a full refund and disposal instructions.

Contact: Crate and Barrel at 800-451-8217 from 8 a.m. to 8 p.m. ET, Monday through Friday, or 8 a.m. through 7 p.m. CT Saturday through Sunday, or online at www.crateandbarrel.com and click on “Recalls” located at the bottom of the page.

Affected Products

Product: Miles Glass Pitchers with Wood Lid (84 oz.)
Model:
SKU #444-560
Date Ranges: December 2019 - February 2020

Product Images

Recalled Miles Pitcher with Wood Lid 84 oz.

Recalled Miles Pitcher with Wood Lid 84 oz.

Label on the bottom of the recalled Crate and Barrel pitcher

Label on the bottom of the recalled Crate and Barrel pitcher

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 20099
Status: Active
Sold By: Crate and Barrel stores nationwide and online at www.crateandbarrel.com from December 2019 through February 2020 for about $35.
Manufactured In: China
Units Affected: About 2,560 (In addition, 11 units were sold in Canada)
Distributed To: Nationwide
Importer: Crate and Barrel, of Northbrook, Ill.
Contact: Crate and Barrel at 800-451-8217 from 8 a.m. to 8 p.m. ET, Monday through Friday, or 8 a.m. through 7 p.m. CT Saturday through Sunday, or online at www.crateandbarrel.com and click on “Recalls” located at the bottom of the page.
Agency Last Updated: March 19, 2020

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response