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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Home & Furniture

Crate and Barrel Recalls Danish Tall Bookcases Due to Risk of Collapse; Injury Hazard to Consumers

Agency Publication Date: October 21, 2020
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Summary

Crate and Barrel is recalling about 2,100 Danish Tall Bookcases because the units can collapse when they are fully loaded with items. The company has received five reports of the bookcase's legs breaking, which can cause the heavy furniture to fall. These four-shelf bookcases were sold nationwide at Crate and Barrel stores and online from June 2017 through January 2020 for approximately $300. Consumers should immediately stop using the bookcases and contact the company for a full refund.

Risk

The bookcase legs can break under the weight of a full load, causing the entire unit to collapse. This poses a significant injury hazard to anyone nearby when the furniture falls.

What You Should Do

  1. Identify your furniture by checking for a label underneath the bottom shelf that says 'Crate and Barrel' along with the product name and SKU number (325982 for White/Natural or 325943 for Walnut/White).
  2. Immediately stop using the recalled bookcase and remove all items from the shelves.
  3. Contact Crate and Barrel at 800-451-8217 from 8 a.m. to 7 p.m. CT Monday through Friday, or 8 a.m. to 6 p.m. CT on weekends to arrange for a full refund.
  4. Visit www.crateandbarrel.com and click on the 'Recalls' link at the bottom of the page for additional information and online support.
  5. Call the CPSC Hotline at 800-638-2772 if you have further questions regarding this recall.

Your Remedy Options

💰Full Refund

Consumers should immediately stop using the recalled bookcase and contact Crate and Barrel to receive a full refund.

Contact: Crate and Barrel at 800-451-8217 from 8 a.m. to 7 p.m. CT Monday through Friday, 8 a.m. to 6 p.m. CT Saturday and Sunday or online at www.crateandbarrel.com and click on “Recalls” located at the bottom of the page for more information.

Affected Products

Product: Crate and Barrel Danish White and Natural Tall Bookcase
Model:
SKU 325982
Date Ranges: June 2017 - January 2020
Product: Crate and Barrel Danish Walnut and White Tall Bookcase
Model:
SKU 325943
Date Ranges: June 2017 - January 2020

Product Images

Recalled Danish White and Natural Tall Bookcase (SKU 325982)

Recalled Danish White and Natural Tall Bookcase (SKU 325982)

Recalled Danish Walnut and White Tall Bookcase (SKU 325943)

Recalled Danish Walnut and White Tall Bookcase (SKU 325943)

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 21009
Status: Active
Sold By: Crate and Barrel stores nationwide and online at www.crateandbarrel.com from June 2017 through January 2020 for about $300.
Manufactured In: China
Units Affected: About 2,100
Distributed To: Nationwide
Importer: Euromarket Designs Inc., d/b/a Crate and Barrel, of Northbrook, Ill.
Contact: Crate and Barrel at 800-451-8217 from 8 a.m. to 7 p.m. CT Monday through Friday, 8 a.m. to 6 p.m. CT Saturday and Sunday or online at www.crateandbarrel.com and click on “Recalls” located at the bottom of the page for more information.
Agency Last Updated: October 21, 2020

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response