About 16,800 thyssenkrupp Access Corp. (TKA) residential elevators are recalled due to a serious entrapment hazard for children. Affected model names include Chaparral, Destiny, LEV, and others manufactured between 1996 and 2012. There have been three reported incidents, including one child death in 2017 and a 2010 incident that left a child permanently disabled. Homeowners should contact TKA for a free inspection and the installation of safety space guards to close dangerous gaps between doors.
Children can become trapped in the space between the exterior hoistway door and the interior car gate. If the elevator is called to another floor while a child is in this gap, it can result in serious injury or death. One child death and one case of permanent disability have been reported.
Homeowners should immediately contact TKA for a free inspection and free installation of the free space guard(s). Alternatively, TKA will provide inspection and installation instructions directly to homeowners who do not wish to have an installer come into their home.
Sold for between $15,000 and $25,000 for a two-landing installation.
Example of the space between the exterior hoistway door and interior elevator car gate without a safety device/space guard
Example of an installed safety device/space guard
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response