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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskCPSC
Electronics & Technology/Batteries & Chargers

Ubio Labs Power Banks Recalled Due to Fire Hazard

Agency Publication Date: August 17, 2023
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Summary

Costco has recalled about 350,000 Ubio Labs power banks because they can overheat and catch fire. The recall includes black 10,000mAh Slim Portable Batteries with model number PWB1071, which were sold individually or in two-packs. Costco has received three reports of fires caused by these devices, including one incident on a commercial flight that resulted in four people suffering from smoke inhalation and one minor burn injury.

Risk

The power banks can overheat and ignite during use or storage, posing a significant fire and smoke inhalation hazard to consumers, especially in confined spaces like aircraft.

What You Should Do

  1. This recall involves black Ubio Labs 10,000mAh Slim Portable Batteries with model number PWB1071 printed on the back. They were sold as single packs (Costco item 1314518) or two-packs (Costco item 1265470).
  2. Stop using the recalled power banks immediately.
  3. Return the product to any Costco warehouse location for a full refund. Because the manufacturer, Ubio Labs, is no longer in operation, Costco is managing all refunds directly and has contacted known purchasers.
  4. Contact Costco at 800-774-2678 from 8 a.m. to 5 p.m. PT Monday through Friday, 8 a.m. to 7 p.m. PT on weekends, or through live chat at https://customerservice.costco.com/ for more information.
  5. Call the CPSC Hotline at 800-638-2772 for additional questions regarding this recall.

Your Remedy Options

💰Full Refund

Consumers should immediately stop using the recalled power banks and contact Costco for a full refund. Ubio Labs is no longer in operation. Costco has contacted all known purchasers directly.

Contact: Costco at 800-774-2678 from 8 a.m. to 5 p.m. PT Monday through Friday and 8 a.m. to 7 p.m. PT Saturday through Sunday, by live chat at https://customerservice.costco.com/ from 5 a.m. to 8 p.m. PT Monday through Friday and 6 a.m. to 6 p.m. PT Saturday through Sunday, or online at https://www.costco.com/recalls.html or www.costco.com and click on Recalls & Product Notices at the bottom of the page for more information.

Affected Products

Product: Ubio Labs 10,000mAh Slim Portable Battery
Variants: 1-pack, 2-pack, Black
Model:
PWB1071
1314518
1265470
Date Ranges: Sold March 2019 through December 2020 (1-pack), Sold September 2018 through December 2020 (2-pack)

Costco item numbers are printed on the packaging: 1314518 for the single pack and 1265470 for the two-pack.

Product Images

Recalled power banks in dual pack

Recalled power banks in dual pack

Recalled power banks in single pack

Recalled power banks in single pack

Back of recalled power banks showing model number PWB1071

Back of recalled power banks showing model number PWB1071

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 23783
Status: Active
Sold By: Costco; costco.com
Distributor: Costco Wholesale Corp., of Issaquah, Washington
Manufactured In: China
Units Affected: About 350,000
Distributed To: Nationwide
Importer: Ubio Labs, Inc., of Mercer Island, Washington (ceased operations)
Contact: Costco at 800-774-2678 from 8 a.m. to 5 p.m. PT Monday through Friday and 8 a.m. to 7 p.m. PT Saturday through Sunday, by live chat at https://customerservice.costco.com/ from 5 a.m. to 8 p.m. PT Monday through Friday and 6 a.m. to 6 p.m. PT Saturday through Sunday, or online at https://www.costco.com/recalls.html or www.costco.com and click on Recalls & Product Notices at the bottom of the page for more information.
Agency Last Updated: August 17, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response