Go Backs
HomeCategoriesStatesCheck Your Home
Go Backs

Track product recalls and safety alerts from CPSC, FDA, NHTSA, and USDA. Stay informed and keep your family safe.

Browse

  • Categories
  • States
  • Check Your Home
  • Risk Levels

Agencies

  • CPSC
  • FDA Food
  • FDA Drug
  • FDA Device
  • FDA Veterinary
  • NHTSA
  • USDA

Company

  • About
  • FAQ
  • Contact
  • Terms of Service
  • Privacy Policy

Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

© 2026 Go Backs. All rights reserved.

Low RiskFDA Vet
Pets & Animals/Pet Treats

Cosmos Corp: Naturel Promise Fresh Dental Healthy Dental Chews Recalled for Mold

Agency Publication Date: March 29, 2016
Share:
Sign in to monitor this recall

Summary

Cosmos Corp has voluntarily recalled approximately 1,148 bags of Naturel Promise Fresh Dental Healthy Dental Chews for Dogs (Hip & Joint formula) because some bags showed evidence of mold. The affected 8-ounce bags were distributed to centers in 20 states and subsequently sold at various retail locations. If you purchased this product, check the packaging for the specific lot number and expiration date to determine if your bag is affected. Consumers are advised to return the product to the store where it was purchased for a full refund.

Risk

The presence of mold in pet treats can lead to gastrointestinal distress or other illnesses in dogs if consumed. Humans may also be exposed to health risks through skin contact while handling the contaminated treats.

What You Should Do

  1. Identify your product by checking the back of the 8-ounce bag of Naturel Promise Fresh Dental Healthy Dental Chews for Dogs (Hip & Joint formula) for lot number 3892907135 and a 'best by' date of July 13, 2017.
  2. Stop using the dental chews immediately and keep them out of reach of pets if the product matches the recalled lot number.
  3. Return the affected product to the place of purchase for a full refund.
  4. Contact the manufacturer, Cosmos Corp, for further instructions if you are unable to return the product to the store.
  5. For additional questions or to report an issue, contact the FDA at 1-888-463-6332.

Your Remedy Options

💰Full Refund

Full refund upon return.

How to: Return to the place of purchase for a full refund or contact the manufacturer for further instructions.

Affected Products

Product: Naturel Promise, Fresh Dental, Healthy Dental Chews For Dogs, Hip & Joint, Fortified with Glucosamine & Chondroitin (8 OZ)
Model:
V-407-2016
Lot Numbers:
3892907135
Date Ranges: Best by date July 13, 2017

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 72744
Status: Resolved
Manufacturer: Cosmos Corp
Sold By: Retail stores
Manufactured In: United States
Units Affected: 1,148/12/8 OZ/bags/cases
Distributed To: Alabama, Arizona, California, Colorado, Georgia, Iowa, Illinois, Indiana, Kansas, Michigan, Minnesota, North Carolina, New York, Ohio, Oregon, Pennsylvania, South Carolina, Texas, Virginia, Wisconsin

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES · Raw API Response