Go Backs
HomeCategoriesStatesCheck Your Home
Go Backs

Track product recalls and safety alerts from CPSC, FDA, NHTSA, and USDA. Stay informed and keep your family safe.

Browse

  • Categories
  • States
  • Check Your Home
  • Risk Levels

Agencies

  • CPSC
  • FDA Food
  • FDA Drug
  • FDA Device
  • FDA Veterinary
  • NHTSA
  • USDA

Company

  • About
  • FAQ
  • Contact
  • Terms of Service
  • Privacy Policy
Buy Me a Coffee

Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

© 2026 Go Backs. All rights reserved.

Medium RiskCPSC
Outdoor & Sports/Fitness Equipment

Core Health & Fitness Recalls Stairmaster Stepmill Exercise Equipment Due to Fall Hazard (Recall Alert)

Agency Publication Date: August 30, 2018
Share:
Sign in to monitor this recall

Summary

Core Health & Fitness is recalling about 3,500 StairMaster branded 8G Gauntlet Stepmill machines because the steps can accelerate rapidly without user input. The recall involves machines with model numbers 9-5250 and 9-5270 sold in red, black, and red/yellow combinations. There have been 52 reports of steps accelerating unexpectedly, resulting in 12 minor injuries. Consumers should immediately stop using these machines and contact the company for a free repair.

Risk

The revolving stairs on the exercise equipment can speed up suddenly and unexpectedly, causing a user to lose their balance and fall from the machine.

What You Should Do

  1. Locate the model number on the base of the unit to see if it matches 9-5250 or 9-5270.
  2. Identify the date code by looking at digits 8 through 11 of the serial number on the base of the machine; affected date codes for SKU 9-5250 range from 1734 to 1823, and for SKU 9-5270 from 1813 to 1816.
  3. Immediately stop using any affected 8G Gauntlet Stepmill exercise machines.
  4. Contact Core Health & Fitness at 800-598-8541 from 6 a.m. to 5 p.m. PT Monday through Friday, email support@corehandf.com, or visit www.corehandf.com and click on 'Recall Alert' to schedule a free repair.
  5. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this recall.

Your Remedy Options

🔧Free Repair

Consumers should immediately stop using the recalled exercise machines and contact Core Health & Fitness for a free repair. The firm is contacting all known purchasers directly.

Contact: Core Health & Fitness at 800-598-8541 from 6 a.m. to 5 p.m. PT Monday through Friday, email at support@corehandf.com or online at www.corehandf.com and click on “Recall Alert” for more information.

Affected Products

Product: StairMaster 8G Gauntlet Stepmill (SKU 9-5250)
Model:
9-5250
Lot Numbers:
Date codes 1734 through 1823
Date Ranges: October 2017 through June 2018
Product: StairMaster 8G Gauntlet Stepmill (SKU 9-5270)
Model:
9-5270
Lot Numbers:
Date codes 1813 through 1816
Date Ranges: October 2017 through June 2018

Product Images

Recalled 8G Gauntlet Stepmill machines

Recalled 8G Gauntlet Stepmill machines

SKU and Serial Number Card located on the rear frame

SKU and Serial Number Card located on the rear frame

SKU and Serial Card Located on the rear frame

SKU and Serial Card Located on the rear frame

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 18764
Status: Active
Manufacturer: Land America Health and Fitness, of Xiamen, Xingling, China
Sold By: Core Health & Fitness distributors nationwide from October 2017 through June 2018 for between $7,500 and $9,950.
Manufactured In: China
Units Affected: About 3,500
Distributed To: Nationwide
Importer: Core Health & Fitness, of Vancouver, Wash.
Contact: Core Health & Fitness at 800-598-8541 from 6 a.m. to 5 p.m. PT Monday through Friday, email at support@corehandf.com or online at www.corehandf.com and click on “Recall Alert” for more information.
Agency Last Updated: August 30, 2018

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response