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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Vehicle Parts & Equipment/Electrical & Lighting

Cooper Crouse-Hinds Recalls Ceiling Boxes Designed to Support Ceiling Light Fixtures Due to Impact Hazard

Agency Publication Date: November 5, 2013
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Summary

Cooper Crouse-Hinds has recalled about 22,400 non-metallic ceiling boxes used to support light fixtures. These black, round polycarbonate boxes can crack, which may cause a ceiling light fixture to fall unexpectedly. The recalled products were sold nationwide at electrical supply stores and through commercial distributors between December 2012 and April 2013. Cooper Crouse-Hinds will provide a full refund, free replacement, or free repair if your product is affected.

Risk

The ceiling box can crack over time, losing its ability to hold the weight of a light fixture. This causes the light to fall from the ceiling, posing a risk of impact injuries to anyone below. One incident of a box cracking has been reported.

What You Should Do

  1. Identify if your ceiling boxes are affected by checking for 'CROUSE-HINDS' and either '14.8 CU. IN' or '20.8 CU. IN.' molded into the interior of the black, round plastic box.
  2. Locate the manufacturer part numbers on the original packaging if available: TP16002, TP16022, TP16023, TP16122, or TP16307.
  3. Contact Cooper Crouse-Hinds toll-free at 866-764-5454 between 8 a.m. and 8 p.m. ET Monday through Friday to determine if your product is part of the recall.
  4. If you cannot identify the product yourself, the company will send a representative to your location to conduct an on-site identification of the ceiling box.
  5. Work with the manufacturer to arrange for a full refund, a free replacement box, or a free repair of the installed unit.
  6. For additional information, visit www.crousehinds.com and select 'Safety Recall' under the Quick Links section.
  7. Call the CPSC Hotline at 800-638-2772 for any further questions regarding this safety recall.

Your Remedy Options

๐Ÿ“‹Replace, Refund, Repair

Consumers should immediately contact Cooper Crouse-Hinds to determine if their product is recalled and whether they will receive a full refund, a free replacement, or a free repair of the ceiling box. If unable to determine via phone, Cooper Crouse-Hinds will send a representative to conduct an on-site identification of the recalled product.

Contact: Cooper Crouse-Hinds toll-free at (866) 764-5454 from 8 a.m. to 8 p.m. ET Monday through Friday or online at www.crousehinds.com and click on Safety Recall under Quick Links on the right of the page for more information

Affected Products

Product: Cooper Crouse-Hinds Non-Metallic Polycarbonate Ceiling Box (TP16002)
Model:
TP16002
Date Ranges: Sold December 2012 to April 2013
Product: Cooper Crouse-Hinds Non-Metallic Polycarbonate Ceiling Box (TP16022)
Model:
TP16022
Date Ranges: Sold December 2012 to April 2013
Product: Cooper Crouse-Hinds Non-Metallic Polycarbonate Ceiling Box (TP16023)
Model:
TP16023
Date Ranges: Sold December 2012 to April 2013
Product: Cooper Crouse-Hinds Non-Metallic Polycarbonate Ceiling Box (TP16122)
Model:
TP16122
Date Ranges: Sold December 2012 to April 2013
Product: Cooper Crouse-Hinds Non-Metallic Polycarbonate Ceiling Box (TP16307)
Model:
TP16307
Date Ranges: Sold December 2012 to April 2013

Product Images

Recalled Cooper Crouse-Hinds ceiling box

Recalled Cooper Crouse-Hinds ceiling box

Recalled Cooper Crouse-Hinds ceiling box

Recalled Cooper Crouse-Hinds ceiling box

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 14013
Status: Active
Manufacturer: Cooper Crouse-Hinds, LLC, of Syracuse, N.Y.
Sold By: Electrical supply stores and sales to commercial contractors, professional installers and other end users by authorized distributors nationwide from December 2012 to April 2013 for between $1.50 and $4.
Manufactured In: United States
Units Affected: About 22,400
Distributed To: Nationwide
Contact: Cooper Crouse-Hinds toll-free at (866) 764-5454 from 8 a.m. to 8 p.m. ET Monday through Friday or online at www.crousehinds.com and click on Safety Recall under Quick Links on the right of the page for more information
Agency Last Updated: January 7, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response