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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicle Parts & Equipment

Prevost Car (US) Inc.: Eberspächer Hydronic L-II Coolant Heaters Recalled for Overheating and CO Risk

Agency Publication Date: March 20, 2024
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Summary

Prevost Car (US) Inc. is recalling 7 Eberspächer Hydronic L-II Coolant Heaters (part number 870012) because they can generate excessive exhaust and overheat. This defect can lead to dangerous levels of carbon monoxide or spark a fire. Owners are advised not to use the heaters until a free repair, which includes inspecting, cleaning, and replacing damaged components while adjusting the air-to-fuel ratio, is completed by Prevost.

Risk

The heater may generate excessive exhaust gas, which increases the risk of carbon monoxide poisoning, and the unit can overheat, which increases the risk of a vehicle fire.

What You Should Do

  1. Check your vehicle for the Eberspächer Hydronic L-II Heater with part number 870012.
  2. Stop operating the coolant heater immediately until it has been inspected and repaired by an authorized service provider.
  3. Contact Prevost customer service at 1-866-870-2046 to schedule a free inspection and repair. Reference Prevost recall number ER24-14.
  4. During the repair, Prevost will inspect the heater, replace any damaged components, clean internal parts, and adjust the air-to-fuel ratio at no cost to you.
  5. For additional information, contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

🔧Free Repair

Inspection, cleaning, and replacement of internal components

How to: Contact Prevost customer service at 1-866-870-2046 to schedule a free repair. Do not use the heater until the repair is finished.

Affected Products

Product: Eberspächer Hydronic L-II Heaters (Part No. 870012)
Part / Model:
870012
ER24-14

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24E027000
Status: Active
Manufacturer: Prevost Car (US) Inc.
Sold By: Authorized Prevost dealers
Units Affected: 7 vehicles(7% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Equipment (E)
Recall Classification: Safety Defect
Owner Notification Date: May 17, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: ER24-14
Agency Last Updated: December 19, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response