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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Recreational Vehicles

9299-5000 Quebec Inc.: HÉLIO O2 Travel Trailers Recalled for Cooktop Gas Leak Risk

Agency Publication Date: March 23, 2023
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Summary

9299-5000 Québec Inc. is recalling 61 units of 2020-2023 HÉLIO O2 travel trailers because they are equipped with SDS2 2-Burner Drop-in Cooktops that may be defective. The internal aluminum burner tubes that connect to the gas valves in these cooktops can fracture over time. To fix this, dealers will install a regulator support bracket free of charge to prevent the tubes from breaking and leaking gas.

Risk

The fractured burner tubes can cause gas to leak inside the trailer, which significantly increases the risk of a fire or explosion if the gas comes into contact with an ignition source.

What You Should Do

  1. Check if your HÉLIO O2 travel trailer (model years 2020-2023) is equipped with an SDS2 2-Burner Drop-in Cooktop.
  2. If your trailer is affected, contact 9299-5000 Quebec customer service at 1-877-583-2206 to schedule a free repair at an authorized dealer.
  3. Inform the service representative that your vehicle is part of recall number 2023-001.
  4. Dealers will install a regulator support bracket on the cooktop assembly at no cost to you.
  5. Contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for more information.

Your Remedy Options

🔧Free Repair

Installation of a regulator support bracket

How to: Dealers will install a support bracket for the gas regulator free of charge. Contact customer service at 1-877-583-2206.

Affected Products

Product: 2020-2023 HÉLIO O2 Travel Trailer
Part / Model:
SDS2 2-Burner Drop-in Cooktop

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V194000
Status: Active
Manufacturer: 9299-5000 Quebec Inc.
Sold By: Authorized dealers
Manufactured In: Canada
Units Affected: 61 vehicles(100% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: April 28, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 2023-001
Agency Last Updated: August 29, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response