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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices/Home Healthcare

ConvaTec, Inc: Natura Post-Operative Ostomy System Recalled for Mismatched Components

Agency Publication Date: September 30, 2024
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Summary

ConvaTec, Inc. is recalling 1,715 units of the ConvaTec Natura Stomahesive Post-Operative / Surgical Ostomy System. This recall was initiated because the kits contain a mismatched flange and pouch; the flange has a 45mm coupling ring, while the included pouch is designed for a larger 57mm ring. Because these two parts are different sizes, they cannot be securely connected, which could lead to product failure during use. Consumers should contact their healthcare provider or ConvaTec for further instructions regarding this mismatch.

Risk

The mismatch between the 45mm flange and the 57mm pouch prevents a secure connection between the ostomy components. This defect can lead to leakage of waste or the pouch becoming detached from the flange during use, potentially causing skin irritation or hygiene issues.

What You Should Do

  1. Check your supply of ConvaTec Natura Stomahesive Post-Operative / Surgical Ostomy Systems for the following identifying information: REF 416938, 1 3/4 in. 45mm, Sterile.
  2. Verify if your product belongs to Lot #2C02496 with UDI-DI #00768455116096, as these are the only units affected by this recall.
  3. Examine the components within the kit to see if the pouch (57mm) and the flange (45mm) are different sizes and fail to connect properly.
  4. Contact your healthcare provider or ConvaTec, Inc. at the contact information provided on your notification letter for further instructions and information on a potential refund or replacement.
  5. For additional questions or to report issues, contact the FDA at 1-888-463-6332 (1-888-INFO-FDA) or visit www.fda.gov/medical-devices/medical-device-recalls.

Your Remedy Options

๐Ÿ“‹Other Action

Contact healthcare provider or manufacturer

How to: Contact your healthcare provider or the manufacturer for further instructions and potential refund

Affected Products

Product: ConvaTec Natura Stomahesive Post-Operative / Surgical Ostomy System (1 3/4 in. 45mm, Sterile)
Model / REF:
REF 416938
UDI-DI #00768455116096
Lot Numbers:
2C02496

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 93896
Status: Active
Manufacturer: ConvaTec, Inc
Sold By: government distribution
Manufactured In: United States
Units Affected: 1,715 units
Distributed To: Alaska, California, Florida, Illinois, Indiana, Michigan, Nebraska, New Jersey, New York, Ohio, Pennsylvania, Texas

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.