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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices/Home Healthcare

Esteem Synergy Skin Barriers Recalled for Incorrect Pre-Cut Wafer Sizes

Agency Publication Date: January 10, 2025
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Summary

ConvaTec, Inc. is recalling approximately 240 Esteem Synergy Stomahesive Skin Barriers because the pre-cut wafer sizes inside the packaging do not match the product label. Affected packages labeled for 16mm or 35mm openings may actually contain a 28mm wafer. While no injuries have been reported, the company initiated this voluntary recall to prevent potential skin damage for ostomy patients.

Risk

If a wafer opening is too small and a user tries to apply it, the device can cause skin abrasions, cuts to the stoma, or bleeding. If the opening is too large, the device will not fit properly and cannot be used.

What You Should Do

  1. This recall affects Esteem Synergy Stomahesive Skin Barriers (part of a two-piece ostomy system) with catalog numbers 405473 and 405479 and lot numbers 3J03813 and 3J03814.
  2. Stop using the recalled skin barriers immediately.
  3. Return the product to the place of purchase for a refund or replacement, or contact ConvaTec, Inc. or your medical supply distributor to arrange for a return or correction.
  4. If you have health concerns or have experienced skin irritation or bleeding, contact your healthcare provider.
  5. Call the FDA at 1-888-463-6332 for additional information regarding medical device recalls.

Your Remedy Options

You have 2 options:

๐Ÿ’ฐOption 1: Full Refund
How to: Contact your healthcare provider, or return the product to the place of purchase for a refund or replacement
๐Ÿ—‘๏ธOption 2: Dispose of Product
How to: Stop using and throw the product away.

Affected Products

Product: Esteem Synergy Stomahesive Skin Barrier (ESTEEM SYN FLX WHT16/35MM PRECUT 1X10)
Variants: 16/35mm
Model / REF:
405473
Lot Numbers:
3J03813
UDI:
00768455185399

Recall #: Z-0903-2025

Product: Esteem Synergy Stomahesive Skin Barrier (ESTEEM SYN FLX WHT35/35MM PRECUT 1X10)
Variants: 35/35mm
Model / REF:
405479
Lot Numbers:
3J03814
UDI:
00768455185450

Recall #: Z-0903-2025

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 95955
Status: Active
Manufacturer: ConvaTec, Inc
Sold By: medical supply distributors
Manufactured In: United States
Units Affected: 240
Distributed To: Ohio, New York, Illinois

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.