IBC Technologies is recalling about 1,100 CX Series Combi Boilers, specifically models CX-199 and CX-150, because the hot water can exceed the temperature set on the control panel. This defect can lead to water that is hot enough to cause burns. The firm has received five reports of hot water temperature fluctuations during use, although no injuries have been reported yet. These units were sold at home improvement distributors nationwide from May 2023 through June 2025.
The boiler's control panel may fail to regulate hot water temperature correctly, causing the water to become dangerously hot and posing a significant burn hazard to consumers. There have been five reports of temperature fluctuations occurring while the units were in use.
Contact IBC to schedule a free in-home repair by an authorized technician, who will install a mixing valve, if needed. Consumers can continue to use the recalled boilers for central heating.
Model number found on rating plate and front touch screen.
Model number found on rating plate and front touch screen.
Model number found on rating plate and front touch screen.
Model number found on rating plate and front touch screen.
Recalled IBC CX 199 Combi Boiler
Location of Model Number and Serial Number on the Rating Plate Inside the Recalled CX Combi Boiler
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response