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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Home & Furniture/Home Decor

Coldwater Creek Recalls Snow Globes Due to Fire Hazard (Recall Alert)

Agency Publication Date: January 12, 2018
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Summary

Coldwater Creek is recalling about 43 snow globes, specifically the Reindeer and Vintage Charm models, because light refraction through the glass can cause nearby objects to singe or melt. The Reindeer model (style 13826) features two white reindeer and a wood-like base, while the Vintage Charm model (style 13660) features a silver snowman and base. One incident of property damage has been reported, though no injuries have occurred. These globes were sold at Coldwater Creek stores and online from October through December 2017 for approximately $40. Consumers should stop using the globes and return them for a full refund.

Risk

The glass globe can act as a lens, focusing sunlight or other light sources to a point that can singe or melt nearby materials like furniture or curtains. This concentrated heat creates a fire hazard, and one report of property damage has already been documented.

What You Should Do

  1. Immediately stop using the recalled snow globes and move them away from windows or direct light sources.
  2. Check the underside of your snow globe for the Grasslands Road logo and a price label. The style number is the ninth through fourteenth digits on that label.
  3. Identify if you have the Reindeer snow globe (style 13826, model XC7484) featuring two white reindeer and a wind-up key, or the Vintage Charm snow globe (style 13660, model 3WGL120) featuring a silver snowman.
  4. Contact Coldwater Creek toll-free at 888-678-5576 anytime or email customerservice@coldwaterdirect.com to arrange a free return and receive a full refund.
  5. Visit www.coldwatercreek.com and click on 'Product Recalls' at the bottom of the page for additional return information.
  6. For further questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ’ฐFull Refund

Consumers should immediately stop using the recalled snow globes and contact Coldwater Creek to return the product free of cost for a full refund. The firm is contacting all known purchasers directly.

Contact: Coldwater Creek toll-free at 888-678-5576 anytime, email at customerservice@coldwaterdirect.com or online at www.coldwatercreek.com and click on Product Recalls at the bottom of the homepage for more information.

Affected Products

Product: Coldwater Creek Reindeer Snow Globe
Model:
XC7484
473411
UPC Codes:
013051729639
Lot Numbers:
Style 13826
Date Ranges: October 2017 - December 2017
Product: Coldwater Creek Vintage Charm Snow Globe
Model:
3WGL120
Lot Numbers:
Style 13660
Date Ranges: October 2017 - December 2017

Product Images

Recalled Coldwater Reindeer snow globe

Recalled Coldwater Reindeer snow globe

Recalled Coldwater Vintage Charm snow globes

Recalled Coldwater Vintage Charm snow globes

The style number is the ninth through fourteenth digits printed on the price label located on the underside of the globe.

The style number is the ninth through fourteenth digits printed on the price label located on the underside of the globe.

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 18714
Status: Active
Sold By: Coldwater Creek stores nationwide, Coldwater Creek catalog and online at www.coldwatercreek.com from October 2017 through December 2017 for about $40.
Manufactured In: China
Units Affected: About 43
Distributed To: Nationwide
Importer: Grasslands Road, an Amscan Inc. division, of Elmsford, N.Y.; Evergreen Enterprises of Virginia LLC, of Charlotte, N.C.
Contact: Coldwater Creek toll-free at 888-678-5576 anytime, email at customerservice@coldwaterdirect.com or online at www.coldwatercreek.com and click on Product Recalls at the bottom of the homepage for more information.
Agency Last Updated: January 12, 2018

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response