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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Kitchen & Cookware/Small Appliances

CocoaVia Brand Frothers Recalled by Mars Symbioscience Due to Choking Hazard

Agency Publication Date: November 24, 2015
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Summary

Approximately 5,000 CocoaVia brand brown handheld frothers are being recalled because the spring at the end of the metal wand can detach during use. These frothers were distributed for free at promotional events, and the company has received two reports of the spring detaching. Consumers who have this brown frother should immediately stop using it and remove the batteries. Mars Symbioscience is offering a coupon for CocoaVia products to consumers who return the affected frother for disposal.

Risk

The spring on the end of the frother's wand can detach while spinning, posing a serious choking and ingestion hazard to anyone consuming the beverage. While no injuries have been reported, there have been two incidents of the metal spring coming off the wand.

What You Should Do

  1. Identify if you have a recalled frother by checking the color and branding: these are brown handheld frothers, approximately eight inches long, with 'CocoaVia' printed in white lettering on the side.
  2. Immediately stop using the recalled brown CocoaVia frothers and remove the batteries.
  3. Contact Mars Symbioscience at 877-842-0802 from 8:30 a.m. to 5 p.m. ET Monday through Friday to receive a pre-addressed return envelope to send the frother back for disposal.
  4. Visit www.cocoavia.com and click on the 'Safety Recall Notice' at the bottom of the page for more information and to obtain a coupon for CocoaVia products upon returning the device.
  5. For additional questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

📋Dispose

Consumers should immediately stop using the recalled frothers, remove the batteries and contact Mars Symbioscience to return the frothers for a coupon towards the purchase of CocoaVia products. The firm is providing pre-addressed return envelopes for consumers to return the frothers to the firm for disposal.

Contact: Mars Symbioscience toll-free at 877-842-0802 from 8:30 a.m. to 5 p.m. ET Monday through Friday, or online at www.cocoavia.com and click on the "Safety Recall Notice" at the bottom of the page for more information.

Affected Products

Product: CocoaVia brand brown frother
Date Ranges: Distributed in September 2015

Product Images

Recalled CocoaVia brand frothers

Recalled CocoaVia brand frothers

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 16046
Status: Active
Sold By: Given away free at promotional events at King Soopers supermarket in Colorado in September 2015.
Distributor: Mars Symbioscience, of Germantown, Md.
Manufactured In: China
Units Affected: About 5,000
Distributed To: Nationwide
Contact: Mars Symbioscience toll-free at 877-842-0802 from 8:30 a.m. to 5 p.m. ET Monday through Friday, or online at www.cocoavia.com and click on the "Safety Recall Notice" at the bottom of the page for more information.
Agency Last Updated: November 24, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response