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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

Nova Bus (US) Inc.: 2020-2023 LFS and LFS Artic Transit Buses Recalled for HVAC Unit Detachment

Agency Publication Date: November 11, 2023
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Summary

Nova Bus (US) Inc. is recalling 339 of its 2020-2023 LFS and LFS Artic transit buses because the brackets holding the Mobile Climate Control HVAC unit may fail. If these brackets break, the heavy climate control unit can completely detach from the roof of the bus. Nova Bus will inspect all existing brackets and install additional support brackets as necessary to secure the units at no cost to owners.

Risk

An HVAC unit that detaches from a bus while in motion creates a significant road hazard for other vehicles, which greatly increases the risk of a crash.

What You Should Do

  1. Identify if your fleet includes 2020-2023 Nova Bus LFS or LFS Artic transit buses.
  2. Contact Nova Bus customer service at 1-800-350-6882 to schedule a free inspection of the HVAC retaining brackets.
  3. Reference Nova Bus recall number CR5508 when speaking with the service representative to ensure the correct parts and additional brackets are assigned to your vehicles.
  4. For additional information or to report safety concerns, contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Inspection and installation of additional brackets

How to: Owners should contact Nova Bus customer service to have existing HVAC brackets inspected and additional brackets installed free of charge.

Affected Products

Product: 2020-2023 Nova Bus LFS
Product: 2020-2023 Nova Bus LFS Artic

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V763000
Status: Active
Manufacturer: Nova Bus (US) Inc.
Sold By: authorized dealers
Units Affected: 339 vehicles(339% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: December 20, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: CR5508
Agency Last Updated: December 29, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response