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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Outdoor & Sports/Bicycles & Scooters

Chromag Bicycle Stems Recalled by Riser Holdings Due to Fall and Injury Hazards

Agency Publication Date: April 26, 2017
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Summary

Chromag is recalling approximately 100 bicycle stems, including models BZA, Director, HiFi, and Ranger, because the clamping bolts can break. There have been three reports of these bolts breaking, which can cause the handlebars or fork to become loose while riding, though no injuries have been reported. The affected stems were sold separately in various colors including black, red, blue, gold, purple, and silver. Consumers should stop using bicycles with these stems and contact Chromag for free replacement bolts.

Risk

The clamping bolts that secure the stem to the bicycle's fork or handlebars can snap during use. If these bolts fail, the rider can lose control of the steering, leading to a fall and serious physical injury.

What You Should Do

  1. Check your bicycle stem to see if it is a Chromag brand BZA, Director, HiFi, or Ranger model.
  2. Inspect the bolt heads on the stem for a letter 'Z' marked inside the head; only stems with bolts marked 'Z' are included in this recall.
  3. If you have a recalled stem, immediately stop riding the bicycle to prevent a potential crash.
  4. Contact Chromag at 800-380-4102 between 9 a.m. and 5 p.m. PT Monday through Thursday, or email info@chromagbikes.com to receive free replacement bolts.
  5. Visit www.chromagbikes.com and click on 'Stem Bolt Recall' at the top of the page for additional information and instructions.
  6. Contact the CPSC Hotline at 800-638-2772 for any further questions regarding this recall.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should immediately stop using bicycles with the recalled stems and contact Chromag for free replacement bolts for the stem.

Contact: Chromag Bikes at 800-380-4102 from 9 a.m. to 5 p.m. PT Monday through Thursday, email info@chromagbikes.com or online at www.chromagbikes.com and click on Stem Bolt Recall at the top of the page for more information.

Affected Products

Product: Chromag BZA Bicycle Stem
Model:
BZA
Lot Numbers:
Bolts marked with 'Z' inside the head
Date Ranges: November 2016 through March 2017
Product: Chromag Director Bicycle Stem
Model:
Director
Lot Numbers:
Bolts marked with 'Z' inside the head
Date Ranges: November 2016 through March 2017
Product: Chromag HiFi Bicycle Stem
Model:
HiFi
Lot Numbers:
Bolts marked with 'Z' inside the head
Date Ranges: November 2016 through March 2017
Product: Chromag Ranger Bicycle Stem
Model:
Ranger
Lot Numbers:
Bolts marked with 'Z' inside the head
Date Ranges: November 2016 through March 2017

Product Images

Chromag bicycle stem BZA model

Chromag bicycle stem BZA model

Chromag bicycle stem Director model

Chromag bicycle stem Director model

Chromag bicycle stem HiFi model

Chromag bicycle stem HiFi model

Chromag bicycle stem Ranger model

Chromag bicycle stem Ranger model

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 17140
Status: Active
Sold By: Arts Cyclery, Beatchwood Cycles, Beat Cycles, Breadwinner Cycles, Blazin Saddles, Harpers, Quality Bicycle Products, The Bike Hub and Squatch Cycles nationwide or online at www.chromagbikes.com from November 2016 through March 2017 for about $120 for the stem.
Manufactured In: Taiwan, Canada
Units Affected: About 100
Distributed To: Nationwide
Importer: Riser Holdings Ltd., of Canada, dba Chromag Bikes
Contact: Chromag Bikes at 800-380-4102 from 9 a.m. to 5 p.m. PT Monday through Thursday, email info@chromagbikes.com or online at www.chromagbikes.com and click on Stem Bolt Recall at the top of the page for more information.
Agency Last Updated: April 26, 2017

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response