JD E-Commerce America Limited: Marainbow Portable Infant Safe Seats Recalled for Improper Installation Risk

Agency Publication Date: December 29, 2022

Summary

JD E-Commerce America Limited (Joybuy Express) is recalling approximately 174 Marainbow Portable Infant Safe Seats and materially similar child seats. These seats feature incorrect installation labels and a physical design that prevents them from being properly secured in a vehicle, failing to meet Federal Motor Vehicle Safety Standards for child restraint systems. Consumers who purchased these seats should stop using them immediately and contact the manufacturer for a full refund.

Risk

The child seat's design and incorrect labeling prevent it from being installed correctly in a vehicle, which can cause the seat to fail during a crash and significantly increases the risk of serious injury to the infant.

What You Should Do

Immediately stop using the Marainbow Portable Infant Safe Seat or any materially similar child seat purchased through Joybuy Express.
Check your purchase records or the product itself to confirm if you own a Marainbow Portable Infant Safe Seat or a similar model sold by JD E-Commerce America Limited.
Contact Joybuy Express customer service at 1-302-426-4543 or via email at overseas-service@jd.com to request a full refund for the recalled child seat.
Dispose of the recalled seat in a way that ensures it cannot be used by others, such as cutting the straps or marking it as 'UNSAFE - RECALLED' before discarding.
For additional questions or to report a safety concern, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

Full Refund

Joybuy Express will provide a full refund to all purchasers.

How to: Contact Joybuy Express' customer service at 1-302-426-4543 or email overseas-service@jd.com.

Affected Products

Product: Marainbow Portable Infant Safe Seat

Product: Materially similar child seats sold by JD E-Commerce America Limited

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)

Recall ID: 22C008000

Status: Active

Manufacturer: JD E-Commerce America Limited

Sold By: Joybuy Express; JD E-Commerce America Limited

Units Affected: 174 vehicles(174% estimated defective)

Park Vehicle: No

Park Outside: No

OTA Update: No

Product Type: Child Seat (C)

Recall Classification: Compliance (Federal Standard Violation)

Owner Notification Date: February 21, 2023

Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov. Please be reminded of the following requirements: You are required to submit a draft owner notification letter to this office no less than five days prior to mailing it to the customers. Also, copies of all notices, bulletins, dealer notifications, and other communications that relate to this recall, including a copy of the final owner notification letter and any subsequent owner follow-up notification letter(s), are required to be submitted to this office no later than 5 days after they are originally sent (if they are sent to more than one manufacturer, distributor, dealer, or purchaser/owner). Under 49 U.S.C. § 30112(a), it is illegal for anyone, including a manufacturer, distributor, dealer, or retailer to sell an item of equipment or vehicle that fails to comply with all applicable Federal motor vehicle safety standards. As stated in Part 573.7, submission of the first of eight consecutive quarterly status reports is required within one month after the close of the calendar quarter in which notification to purchasers occurs. Therefore, the first quarterly report will be due on, or before, 30 days after the close of the calendar quarter.

Distributed To: Nationwide

Agency Last Updated: November 14, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response

Summary

What You Should Do

Immediately stop using the Marainbow Portable Infant Safe Seat or any materially similar child seat purchased through Joybuy Express.

Check your purchase records or the product itself to confirm if you own a Marainbow Portable Infant Safe Seat or a similar model sold by JD E-Commerce America Limited.

Contact Joybuy Express customer service at 1-302-426-4543 or via email at overseas-service@jd.com to request a full refund for the recalled child seat.

Dispose of the recalled seat in a way that ensures it cannot be used by others, such as cutting the straps or marking it as 'UNSAFE - RECALLED' before discarding.

For additional questions or to report a safety concern, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)

Recall ID: 22C008000

Status: Active

Manufacturer: JD E-Commerce America Limited

Sold By: Joybuy Express; JD E-Commerce America Limited

Units Affected: 174 vehicles(174% estimated defective)

Park Vehicle: No

Park Outside: No

OTA Update: No

Product Type: Child Seat (C)

Recall Classification: Compliance (Federal Standard Violation)

Owner Notification Date: February 21, 2023

Distributed To: Nationwide

Agency Last Updated: November 14, 2023