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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Batteries & Chargers

Charging Stations Recalled by LocknCharge Technologies Due to Electrical Shock Hazard

Agency Publication Date: January 27, 2016
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Summary

LocknCharge has recalled about 550 iQ10 charging stations because a defective USB hub inside can cause an electrical shock. These metal cube-shaped stations, used to store and charge up to 10 tablets, were sold primarily to schools and government agencies between February and May 2015. One woman in Australia has already reported receiving an electrical shock from one of these units. Consumers should stop using the stations immediately and contact LocknCharge for a free replacement hub and installation instructions.

Risk

A fault in the internal USB charging hub can allow electricity to transfer to the exterior of the station or the consumer. This poses a serious risk of electrical shock to anyone touching the device while it is plugged into a power source.

What You Should Do

  1. Identify if you have a LocknCharge iQ10 charging station, which is a metal cube (16 x 16 x 12.5 inches) with white sides, black doors, and a LocknCharge logo on the side.
  2. Check the batch code located on the bottom of the internal USB charging hub, which is found under the station's top cover; affected units have no batch code or have codes beginning with 14L, 15B, or 15C.
  3. Immediately stop using and unplug any recalled charging station from the electrical supply.
  4. Contact LocknCharge Technologies toll-free at 888-943-6803 from 8:30 a.m. to 4:30 p.m. CT Monday through Friday, or visit www.lockncharge.com and click on 'Recall Information' to receive a free replacement charging hub and repair instructions.
  5. Call the CPSC Hotline at 800-638-2772 for additional questions regarding this recall.

Your Remedy Options

๐Ÿ”งFree Repair

Consumers should immediately stop using the recalled charging stations and contact LocknCharge Technologies for a free replacement charging hub and instructions for replacing the charging hub.

Contact: LocknCharge Technologies toll-free at 888-943-6803 from 8:30 a.m. to 4:30 p.m. CT Monday through Friday, or online at www.lockncharge.com and click on Recall Information for more information.

Affected Products

Product: LocknCharge iQ10 Charging Station
Model:
LS-10U
Lot Numbers:
14L
15B
15C
No batch code
Date Ranges: February 2015 to May 2015

Product Images

LNC iQ10 charging station in open position

LNC iQ10 charging station in open position

LNC iQ10 charging station in closed position

LNC iQ10 charging station in closed position

Batch code location

Batch code location

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 16083
Status: Active
Sold By: Distributors to schools, government agencies and other users from February 2015 to May 2015 for about $600.
Manufactured In: Australia, Hong Kong
Units Affected: About 550
Distributed To: Nationwide
Importer: LocknCharge Technologies LLC, of Madison, Wis.
Contact: LocknCharge Technologies toll-free at 888-943-6803 from 8:30 a.m. to 4:30 p.m. CT Monday through Friday, or online at www.lockncharge.com and click on Recall Information for more information.
Agency Last Updated: January 27, 2016

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response