Go Backs
HomeCategoriesStatesCheck Your Home
Go Backs

Track product recalls and safety alerts from CPSC, FDA, NHTSA, and USDA. Stay informed and keep your family safe.

Browse

  • Categories
  • States
  • Check Your Home
  • Risk Levels

Agencies

  • CPSC
  • FDA Food
  • FDA Drug
  • FDA Device
  • FDA Veterinary
  • NHTSA
  • USDA

Company

  • About
  • FAQ
  • Contact
  • Terms of Service
  • Privacy Policy
Buy Me a Coffee

Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

ยฉ 2026 Go Backs. All rights reserved.

Medium RiskFDA Device
Medical Devices/Diagnostic Equipment

CHANGE HEALTHCARE CANADA COMPANY: Stratus Imaging PACS and Share Recalled for Incorrect Patient Data Association

Agency Publication Date: December 14, 2023
Share:
Sign in to monitor this recall

Summary

Change Healthcare Canada Company is recalling approximately 454 units of its Stratus Imaging PACS 1.4 and Stratus Imaging Share 1.4 systems. The recall was initiated because certain HL7 clinical messages can be incorrectly associated with the wrong patient's medical study. This software defect can lead to medical records containing information from a different patient, which could impact clinical decisions and patient care. Consumers and healthcare facilities using this software should contact the manufacturer for guidance on updates or corrective actions.

Risk

The software can misidentify and link clinical data from HL7 messages to the incorrect patient's imaging study. This creates a risk of medical errors, as a healthcare provider might make treatment decisions based on another patient's medical information.

What You Should Do

  1. Identify if your facility is using Change Healthcare Stratus Imaging PACS version 1.4 or Stratus Imaging Share version 1.4 (a component of the PACS system).
  2. Check your system for UDI (01)17540262160093(10)010400 to confirm it is part of the affected 454 units.
  3. Review patient studies and clinical messages for any signs of incorrect data association or mismatched patient records.
  4. Contact Change Healthcare Canada Company or your healthcare technology administrator immediately to discuss the necessary software updates or corrective measures.
  5. Contact the FDA at 1-888-463-6332 or visit www.fda.gov/medical-devices/medical-device-recalls for more information regarding this device recall.

Your Remedy Options

๐Ÿ“‹Other Action

Manufacturer guidance and potential software correction

How to: Contact your healthcare provider or the manufacturer for further instructions and potential refund

Affected Products

Product: Change Healthcare Stratus Imaging PACS 1.4
Model / REF:
Version 1.4
UDI (01)17540262160093(10)010400
Product: Change Healthcare Stratus Imaging Share 1.4
Model / REF:
Version 1.4
UDI (01)17540262160093(10)010400

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 93451
Status: Active
Manufacturer: CHANGE HEALTHCARE CANADA COMPANY
Sold By: Authorized distributors; Direct sales to healthcare facilities
Manufactured In: Canada
Units Affected: 454
Distributed To: Nationwide

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.