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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices/Diagnostic Equipment

Change Healthcare Radiology Solutions Software Recalled for Incomplete Reports

Agency Publication Date: October 2, 2025
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Summary

Change Healthcare Canada Company is recalling 12 programs of its Radiology Solutions software, version 14.2.2, because of a software defect. This issue can cause radiology reports to be cut off or only partially displayed when a clinician attempts to view them. This recall specifically affects software version 14.2.2 with UDI (01)17540262030068. Users should contact the manufacturer or their software distributor to arrange for a system correction or update.

Risk

If a radiology report does not display in full, a healthcare provider might make treatment or diagnostic decisions based on incomplete medical information. This could lead to incorrect diagnoses, inappropriate treatments, or delays in necessary medical care.

What You Should Do

  1. This recall involves Change Healthcare Radiology Solutions software version 14.2.2, identified by UDI (01)17540262030068.
  2. Stop using the recalled version of the software for clinical viewing and reporting until a correction has been applied by the manufacturer.
  3. Contact Change Healthcare Canada Company or your authorized software distributor to arrange for a system correction, update, or replacement.
  4. Call the FDA at 1-888-463-6332 for more information regarding this medical device recall.

Your Remedy Options

๐Ÿ“‹Other Action
How to: Stop using the recalled device. Contact the manufacturer or your distributor to arrange return, replacement, or correction.

Affected Products

Product: Change Healthcare Radiology Solutions software version 14.2.2
UDI:
17540262030068

Quantity: 12 programs; Recall #: Z-0030-2026

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 97545
Status: Active
Manufacturer: CHANGE HEALTHCARE CANADA COMPANY
Sold By: Direct sales; Authorized software distributors
Manufactured In: Canada
Units Affected: 12 programs
Distributed To: Arkansas, Wisconsin, New Jersey, Indiana, Alabama, California, Washington, Florida, Massachusetts, Louisiana

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.