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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Smart Home

LiftMaster myQ Garage Door Control Panels Recalled for Entrapment Hazard

Agency Publication Date: February 9, 2023
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Summary

LiftMaster myQ garage door control panels, which are sold individually or bundled with wall-mount residential garage door openers, are being recalled. Approximately 96,400 units are affected in the United States, with an additional 19,300 sold in Canada. The secondary entrapment protection system in these panels can fail, which may allow a garage door to close even if an obstruction is present. No injuries have been reported in the U.S.

Risk

The control panel's safety system can fail to detect obstructions, causing the garage door to close when it should reverse. This poses a serious entrapment hazard that could lead to injury or death.

What You Should Do

  1. This recall involves black LiftMaster myQ garage door control panels with 'LiftMaster' and 'myQ' printed on the front, sold individually or as part of wall-mount opener kits.
  2. Check the label on the back of your control panel for the manufacture date (between March 2022 and October 2022), model numbers, and UPC codes. See the Affected Products section below for the full list of affected codes.
  3. Immediately contact the Chamberlain Group at 833-775-1951 from 9 a.m. to 5 p.m. CT, Monday through Friday, to receive a free repair kit, which includes a replacement control panel and installation instructions.
  4. You can also register to participate in the recall online at https://support.chamberlaingroup.com or by visiting www.liftmaster.com and clicking on 'Help & Support' at the top of the page.
  5. Call the CPSC at 800-638-2772 for additional questions regarding this recall.

Your Remedy Options

๐Ÿ”งFree Repair

Consumers should immediately contact the Chamberlain Group to receive a free repair kit, including shipping. The repair kit consists of a replacement garage door control panel and installation instructions. Installation instructions can also be found at https://support.chamberlaingroup.com. Chamberlain Group is contacting all known purchasers directly.

Contact: Chamberlain toll-free at 833-775-1951 from 9 a.m. to 5 p.m. CT Monday through Friday, or register to participate in the recall by filling out the form online at https://support.chamberlaingroup.com, www.liftmaster.com and click Help & Support at the top of the page, or https://support.chamberlaingroup.com/s/889LMMC-041A7928-3MC-warranty-replacement for more information.

Affected Products

Product: LiftMaster myQ Garage Door Control Panel
Variants: Black
Model:
8500MC
8500CMC
8500RGDMC
RJO20MC
RJO20CMC
RJO20CHMC
889LMMC
889RGDMC
041A7928-3MC
UPC Codes:
012381203536
012381203529
012381203543
012381188246
012381191277
012381203611
012381203628
012381204304
Date Ranges: Manufactured between March 2022 and October 2022

The manufacture date is printed in MM/YY format on the back of the unit.

Product Images

Recalled LiftMaster garage door control panel

Recalled LiftMaster garage door control panel

Manufacture date, model number and the UPC code location

Manufacture date, model number and the UPC code location

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 23725
Status: Active
Manufacturer: Grupo Chamberlain S.de R.L. de C.V., of Mexico
Sold By: The Home Depot; Lowes; Menards; Amazon.com
Manufactured In: Mexico
Units Affected: About 96,400 (In addition, about 19,300 were sold in Canada)
Distributed To: Nationwide
Importer: Chamberlain Group LLC, owner of the LiftMaster brand, of Oak Brook, Illinois
Contact: Chamberlain toll-free at 833-775-1951 from 9 a.m. to 5 p.m. CT Monday through Friday, or register to participate in the recall by filling out the form online at https://support.chamberlaingroup.com, www.liftmaster.com and click Help & Support at the top of the page, or https://support.chamberlaingroup.com/s/889LMMC-041A7928-3MC-warranty-replacement for more information.
Agency Last Updated: February 9, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response