Carrier has recalled about 5,350 Carrier- and Bryant-branded ductless heat pump outdoor units because the fan motor can fail and cause the unit to overheat. There have been six reports of these heat pumps catching fire, including one incident in the United States and five in Canada, though no injuries have been reported. The recalled units include 1.5-ton and 4-ton multi-zone and single-zone models sold at independent dealers and contractors nationwide between March 2015 and April 2019. Consumers should contact their installing servicer or dealer to arrange a free repair.
The fan motor in the heat pump unit can malfunction and fail, leading to internal overheating that can cause the unit to catch fire. This poses a significant fire hazard to the home or commercial facility where the unit is installed.
Consumers should immediately contact their installing servicer, dealer or contractor to arrange for a free repair. While awaiting repair, consumers should monitor affected units while they are being operated and keep foliage and other flammable items at least 24 inches away from the recalled units.
Carrier 1.5-ton multi-zone model: 38MGQC18---3
Carrier 4-ton multi-zone model: 38MGQF48---3
Carrier 4-ton single-zone model: 38MBQB48---3
Bryant 4-ton multi-zone model: 538TEQ048RFMA
Bryant 1.5-ton multi-zone model: 538TEQ018RCMA
Bryant 4-ton single-zone model: 538REQ048RBMA
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response