Approximately 6,332 units of BD Pyxis Automated Dispensing Cabinets and related medication management systems are being recalled. A software configuration error during system installation or upgrades can cause the dispensing software to fail after a Microsoft patch is installed. This error prevents medical staff from accessing necessary medications and supplies, which can lead to significant delays in patient care and order fulfillment. No injuries have been reported to date.
The software defect can prevent healthcare providers from accessing medications stored in automated cabinets, leading to delays in medication delivery and patient treatment. Such delays could result in serious harm depending on the urgency of the patient's medical needs.
Each customer was provided a unique list of their affected devices including computer names and atlas keys.
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: FDA iRES · Raw API Response
openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.