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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices

BD Pyxis MedStation ES Recalled for Software Bug and Therapy Delays

Agency Publication Date: January 14, 2025
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Summary

CareFusion 303, Inc. is recalling 622 BD Pyxis MedStation ES automated dispensing cabinets (Main and Main Tower models) running software version 1.7.3. A software error can cause medication orders to appear unavailable and grayed out if a multi-item order is missing even one component. Instead of directing staff to other locations where the medication might be found, the system displays a "Server connection failed" error, which can prevent healthcare providers from quickly obtaining needed drugs for patients. No incidents or injuries have been reported to date.

Risk

The software bug prevents clinicians from identifying where alternative supplies of medication are located, leading to potential delays in administering critical therapy to patients. Such delays in medical treatment can result in patient harm depending on the urgency of the medication needed.

What You Should Do

  1. This recall affects the BD Pyxis MedStation ES (Med ES Main) and BD Pyxis MedStation ES (Med ES Main Tower) running software version 1.7.3 with reference numbers 323 or 352.
  2. Stop using the recalled device and identify units within your facility running software version 1.7.3.
  3. Contact CareFusion 303, Inc. or your equipment distributor immediately to arrange for a software correction or update to resolve the display and tooltip errors.
  4. Call the FDA at 1-888-463-6332 (1-888-INFO-FDA) for additional questions regarding medical device recalls.

Your Remedy Options

๐Ÿ“‹Other Action
How to: Stop using the recalled device. Contact the manufacturer or your distributor to arrange return, replacement, or correction.

Affected Products

Product: BD Pyxis MedStation ES (Med ES Main)
Variants: Software v1.7.3
Model / REF:
323
UDI:
10885403512667

Affected quantity is part of 622 total units distributed.

Product: BD Pyxis MedStation ES (Med ES Main Tower)
Variants: Software v1.7.3
Model / REF:
352
UDI:
10885403512674

Affected quantity is part of 622 total units distributed.

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 96002
Status: Active
Manufacturer: CareFusion 303, Inc.
Sold By: Hospital networks; Healthcare facilities
Manufactured In: United States
Units Affected: 622
Distributed To: New York, North Carolina, Louisiana

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.