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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices

BD Pyxis MedBank Cabinets Recalled for Software-Related Medication Delays

Agency Publication Date: April 9, 2025
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Summary

CareFusion 303, Inc. is recalling approximately 404 systems including the BD Pyxis MedBank CUBIE Replenishment Station and MedBank Mini, Tower, 200, and 500 series cabinets. A software issue can cause a "stocking window has passed" error message, which prevents pharmacy staff from restocking the automated dispensing cabinets. This defect can lead to dangerous delays in patients receiving their prescribed medications because the necessary supplies cannot be accessed from the station. No injuries or specific patient incidents have been reported to date.

Risk

The software failure prevents the replenishment of critical medical supplies in hospital and pharmacy settings. If a medication is unavailable due to this stocking error, patients may experience treatment delays that could lead to serious health complications or lack of symptom relief.

What You Should Do

  1. This recall affects various configurations of the BD Pyxis MedBank CUBIE Replenishment Station, including Mini, Tower (MN), 200 series, and 500 series cabinets, as well as QFill Replenishment Stations.
  2. Hospital and pharmacy supervisors should identify affected units by checking the Material ID and GTIN (Global Trade Item Number) found on the device's labeling or system information. See the Affected Products section below for the full list of affected codes.
  3. Stop using the recalled device for restocking medications if you receive the banner message: "Stocking window has passed, or item has been removed from purchase order. Please contact Pharmacy for assistance."
  4. Contact CareFusion 303, Inc. or your authorized distributor directly to arrange for a software update, repair, or replacement of the affected replenishment station.
  5. Call the FDA Consumer Complaint hotline at 1-888-463-6332 for additional assistance or to report any adverse events related to this equipment.

Your Remedy Options

๐Ÿ“‹Other Action
How to: Stop using the recalled device for restocking if software errors occur. Contact CareFusion 303, Inc. or your distributor to arrange for software correction, return, or replacement.

Affected Products

Product: BD Pyxis MedBank CUBIE Replenishment Station / Tower MN CR-10HH-2FM-P
Model / REF:
155141-01
138975-01
169-83
GTIN:
10885403503580
10885403512568
Product: BD Pyxis MedBank Tower MN CR-10HH-2FH-P
Model / REF:
155140-01
138973-01
169-82
GTIN:
10885403504440
10885403512568
Product: BD Pyxis MedBank Tower MN CR-12HH-1FH
Model / REF:
155142-01
139073-01
169-84
GTIN:
10885403504457
10885403512568
Product: BD Pyxis MedBank Tower MN CR-12HH-1FM-P
Model / REF:
155143-01
138976-01
169-85
GTIN:
10885403504464
10885403512568
Product: BD Pyxis MedBank Tower MN CR-14HH-P
Model / REF:
155144-01
138977-01
169-86
GTIN:
10885403504471
10885403512568
Product: BD Pyxis MedBank Tower MN CR-2HH-1FH-5FM
Model / REF:
155145-01
138951-01
169-87
GTIN:
10885403504488
10885403512568
Product: BD Pyxis MedBank Tower MN CR-8HH-3FH-P
Model / REF:
155156-01
138974-01
169-98
GTIN:
10885403504624
10885403512568
Product: BD Pyxis MedBank Tower MN CR-8HH-3FM-P
Model / REF:
155157-01
138970-01
169-99
GTIN:
10885403504631
10885403512568
Product: BD Pyxis QFill Replenishment Station
Model / REF:
138904-01
155197-01

Includes Kit BD Pyxis QFill Replenishment Station.

Product: BD Pyxis MedBank Mini CR-4HH-P
Model / REF:
138911-01
169-115
GTIN:
10885403512544
Product: BD Pyxis MedBank Mini CR-2HH-1FH-P
Model / REF:
138913-01
169-114
GTIN:
10885403512544
Product: BD Pyxis MedBank Tower MN CR-4HH-5FM-P
Model / REF:
138964-01
155149-01
169-91
GTIN:
10885403504785
10885403512568
Product: BD Pyxis MedBank Tower MN CR-6HH-8HM-P
Model / REF:
138965-01
155153-01
169-95
GTIN:
10885403504723
10885403512568
Product: BD Pyxis MedBank Tower MN CR-6HH-1FH-3FM-P
Model / REF:
138966-01
155150-01
169-92
GTIN:
10885403504792
10885403512568
Product: BD Pyxis MedBank Tower MN CR-6HH-2FH-2FM-P
Model / REF:
138967-01
155151-01
169-93
GTIN:
10885403504709
10885403512568
Product: BD Pyxis MedBank Tower MN CR-4HH-1FH-4FM-P
Model / REF:
138968-01
155148-01
169-90
GTIN:
10885403504778
10885403512568
Product: BD Pyxis MedBank Tower MN CR-6HH-4FM-P
Model / REF:
138969-01
155152-01
169-94
GTIN:
10885403504716
10885403512568
Product: BD Pyxis MedBank Tower MN CR-8HH-1FH-2FM-P
Model / REF:
138971-01
155154-01
169-96
GTIN:
10885403504730
10885403512568
Product: BD Pyxis MedBank Tower MN CR-8HH-2FH-1FM-P
Model / REF:
138972-01
155155-01
169-97
GTIN:
10885403504747
10885403512568
Product: BD Pyxis MedBank MN 200 CR-4HH-P
Model / REF:
139000-01
Product: BD Pyxis MedBank MN 200 CR-2HH-1FH-P
Model / REF:
139001-01
Product: BD Pyxis MedBank MN 200 CR-2HH-1FM-P
Model / REF:
139002-01
Product: BD Pyxis MedBank MN 500 CR-2HH-5FM-P
Model / REF:
139018-01
Product: BD Pyxis MedBank MN 500 CR-4HH-1FH-3FM-P
Model / REF:
139019-01
Product: BD Pyxis MedBank MN 500 CR-2HH-1FM-2DD-P
Model / REF:
139020-01
Product: BD Pyxis MedBank MN 500 CR-4HH-4FM-P
Model / REF:
139021-01
Product: BD Pyxis MedBank MN 500 CR-6HH-3FM-P
Model / REF:
139022-01
Product: BD Pyxis MedBank Tower MN CR-2HH-6FH
Model / REF:
139072-01
155146-01
169-88
GTIN:
10885403504754
10885403512568
Product: BD Pyxis MedBank Tower MN CR-2HH-6FM
Model / REF:
139085-01
155147-01
169-89
GTIN:
10885403504761
10885403512568
Product: MEDBANK UPOS211 AIO WIN10 QFILL 1.5
Model / REF:
155215-05
Product: OPT,MEDBANK,HD,WIN10,QFILL,CR
Model / REF:
131944-04

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 96310
Status: Active
Manufacturer: CareFusion 303, Inc.
Sold By: Authorized Medical Device Distributors; Direct Sales to Hospitals and Pharmacies
Manufactured In: United States
Units Affected: 404 systems
Distributed To: Alabama, Arizona, California, Connecticut, Florida, Georgia, Iowa, Illinois, Indiana, Kansas, Kentucky, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, Nebraska, New Jersey, New York, Ohio, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin, West Virginia

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.