Go Backs
HomeCategoriesStatesCheck Your Home
Go Backs

Track product recalls and safety alerts from CPSC, FDA, NHTSA, and USDA. Stay informed and keep your family safe.

Browse

  • Categories
  • States
  • Check Your Home
  • Risk Levels

Agencies

  • CPSC
  • FDA Food
  • FDA Drug
  • FDA Device
  • FDA Veterinary
  • NHTSA
  • USDA

Company

  • About
  • FAQ
  • Contact
  • Terms of Service
  • Privacy Policy
Buy Me a Coffee

Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

ยฉ 2026 Go Backs. All rights reserved.

Medium RiskFDA Device
Medical Devices

CareFusion 303, Inc.: BD Pyxis Automated Dispensing Cabinets Recalled for Software Freezing Risk

Agency Publication Date: August 20, 2024
Share:
Sign in to monitor this recall

Summary

Approximately 20,443 BD Pyxis MedStation ES, Anesthesia Station ES, and MedStation ES Tower units are being recalled due to a software defect that can cause the machines to freeze or crash. These automated dispensing cabinets, which use software versions 1.4.x, 1.5.x, or 1.6.x on Windows 10, may experience random application failures. This defect can lead to critical delays in patients receiving their prescribed medications and potential loss of important medical data. Healthcare facilities using these models (REF 323, 327, and 352) should contact the manufacturer, CareFusion 303, Inc., immediately for instructions.

Risk

When the software hangs or crashes, medical staff are unable to access the automated cabinet to retrieve medications for patients. This interruption in clinical workflow poses a significant risk of treatment delays and potential harm to patients requiring time-sensitive medication.

What You Should Do

  1. Identify if your facility uses BD Pyxis MedStation ES (REF 323), Anesthesia Station ES (REF 327), or MedStation ES Tower (REF 352) units.
  2. Check the device labels for UDI-DI numbers 10885403512667, 10885403477836, or 10885403512674 to confirm if your hardware is affected.
  3. Verify if the equipment is running ES System Release software version 1.4.x, 1.5.x, or 1.6.x on a Windows 10 operating system.
  4. Contact CareFusion 303, Inc. at their San Diego office (10020 Pacific Mesa Blvd, San Diego, CA 92121) or your designated BD Pyxis representative to discuss software updates and technical support.
  5. Notify hospital administrators and clinical staff of the risk of potential medication delays associated with these specific cabinet models.
  6. For additional questions or to report issues, contact the FDA at 1-888-463-6332 (1-888-INFO-FDA) or visit www.fda.gov/medical-devices/medical-device-recalls.

Your Remedy Options

๐Ÿ“‹Other Action

Contact manufacturer for instructions

How to: Contact your healthcare provider or the manufacturer for further instructions and potential refund

Affected Products

Product: BD Pyxis: MedStation ES
Model / REF:
323
UPC Codes:
10885403512667
Lot Numbers:
Software Version ES System Release 1.4.x
Software Version ES System Release 1.5.x
Software Version ES System Release 1.6.x
Product: BD Pyxis: Anesthesia Station ES
Model / REF:
327
UPC Codes:
10885403477836
Lot Numbers:
Software Version ES System Release 1.4.x
Software Version ES System Release 1.5.x
Software Version ES System Release 1.6.x
Product: BD Pyxis: MedStation ES Tower
Model / REF:
352
UPC Codes:
10885403512674
Lot Numbers:
Software Version ES System Release 1.4.x
Software Version ES System Release 1.5.x
Software Version ES System Release 1.6.x

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 93932
Status: Active
Manufacturer: CareFusion 303, Inc.
Sold By: Healthcare distributors; Direct medical sales
Manufactured In: United States
Units Affected: 20,443
Distributed To: Nationwide

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.