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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Computing

Canon Recalls for Repair Wireless File Transmitter Due to Risk of Allergic Reaction

Agency Publication Date: December 19, 2012
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Summary

Canon is recalling about 500 WFT-E7A Wireless File Transmitters because a chemical used in the rubber top cover can react over time, causing the rubber to turn from black to white. This chemical reaction poses a risk of skin irritation and allergic reactions to users. These black transmitters were sold at B&H Photo, Best Buy, Amazon.com, and other retailers between May 2012 and October 2012 for approximately $850. Canon is offering a free repair to replace the affected rubber part.

Risk

A chemical in the rubberized top cover can cause the surface to turn white and may lead to skin irritation or an allergic reaction upon contact. While no injuries have been reported, the chemical change indicates a defect in the material used during production.

What You Should Do

  1. Check the bottom of your Canon WFT-E7A wireless file transmitter for a gray metallic serial number plate.
  2. Verify if your unit is affected by checking the digits: the recall includes units where the first two digits of the serial number are '03' through '06' and the fifth digit is '1'.
  3. If your transmitter matches these serial number patterns, immediately stop using the device.
  4. Contact Canon U.S.A. to arrange for a free repair of the rubber top cover by calling their Customer Support Center toll-free at 855-902-3277 between 8 a.m. and midnight ET Monday through Friday, or 10 a.m. to 8 p.m. ET Saturday.
  5. You can also visit www.usa.canon.com and click on 'Recalled for Repair' to initiate the service process online.
  6. For additional questions or safety concerns, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

🔧Free Repair

Consumers should immediately stop using the transmitter and contact Canon U.S.A. for a free repair.

Contact: Canon Customer Support Center; toll-free at (855) 902-3277, from 8 a.m. to midnight ET Monday through Friday and 10 a.m. to 8 p.m. ET Saturday (except holidays), or online at www.usa.canon.com, and click on "Recalled for Repair."

Affected Products

Product: Canon WFT-E7A Wireless File Transmitter
Model:
WFT-E7A
DS585882
Lot Numbers:
Serial numbers starting with 03 through 06 with 1 as the 5th digit
Date Ranges: Sold from May 2012 through October 2012

Product Images

Canon WFT-E7A wireless file transmitter

Canon WFT-E7A wireless file transmitter

The serial number is on a gray metallic plate on the bottom of the unit

The serial number is on a gray metallic plate on the bottom of the unit

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 13076
Status: Active
Sold By: B&H Photo, Best Buy and camera and mass merchandise stores nationwide and Amazon.com and other online retailers from May 2012 through October 2012 for about $850.
Manufactured In: Japan
Units Affected: About 500
Distributed To: Nationwide
Importer: Canon U.S.A. Inc., of Lake Success, N.Y.
Contact: Canon Customer Support Center; toll-free at (855) 902-3277, from 8 a.m. to midnight ET Monday through Friday and 10 a.m. to 8 p.m. ET Saturday (except holidays), or online at www.usa.canon.com, and click on "Recalled for Repair."
Agency Last Updated: January 13, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response