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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Personal Electronics

Canon Recalls for Repair EOS Rebel T4i Digital Cameras Due to Risk of Allergic Reaction

Agency Publication Date: August 14, 2012
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Summary

Canon is recalling approximately 68,200 EOS Rebel T4i digital SLR cameras because a chemical used in the camera's rubber grips can react and turn the grips from black to white. This chemical reaction poses a risk of skin irritation or allergic reactions for users. One consumer has already reported developing a minor rash after contact with a surface where the camera had been placed. Affected cameras were sold nationwide at retailers including B&H Photo, Best Buy, Amazon.com, and other stores between June 2012 and July 2012.

Risk

A chemical in the rubber grips can cause the material to turn white and trigger skin irritation or allergic rashes upon contact. One report of a minor rash has been documented.

What You Should Do

  1. Check your camera's serial number on the bottom of the device to see if it is a 12-digit number where the sixth digit is a '1' (for example, xxxxx1xxxxxx).
  2. Verify the model name 'EOS Rebel T4i' is printed on the front of the camera.
  3. Immediately stop using the recalled camera if it matches the affected serial number pattern.
  4. Contact Canon U.S.A. toll-free at (855) 902-3277 between 8 a.m. and midnight ET Monday through Friday, or 10 a.m. to 8 p.m. ET Saturday, to arrange for free replacement rubber grips.
  5. Visit the firm's website at www.usa.canon.com for additional information on the repair process.
  6. For further assistance or questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should immediately stop using the recalled cameras and contact Canon U.S.A. to have replacement rubber grips installed free of charge.

Contact: For additional information, contact the firm toll-free at (855) 902-3277 between 8 a.m. to midnight ET Monday through Friday, 10 a.m. to 8 p.m. ET Saturday, or visit the firm's website at www.usa.canon.com

Affected Products

Product: EOS Rebel T4i Digital SLR Cameras
Model:
EOS Rebel T4i
Lot Numbers:
Serial numbers where the sixth digit is '1'
Date Ranges: June 2012 - July 2012

Product Images

Canon camera

Canon camera

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 12246
Status: Active
Sold By: B&H Photo, Best Buy and camera and mass merchandise stores nationwide and Amazon.com and other online retailers between June 2012 and July 2012 for between $850 and $1,200.
Manufactured In: Japan
Units Affected: About 68,200
Distributed To: Nationwide
Importer: Canon U.S.A., Inc., of Lake Success, N.Y.
Contact: For additional information, contact the firm toll-free at (855) 902-3277 between 8 a.m. to midnight ET Monday through Friday, 10 a.m. to 8 p.m. ET Saturday, or visit the firm's website at www.usa.canon.com
Agency Last Updated: April 12, 2016

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response