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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Recreational Vehicles

Jayco, Inc.: Entegra Aspire Motorhomes Recalled for Overheating Camera Control Module

Agency Publication Date: May 1, 2024
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Summary

Jayco, Inc. is recalling 137 of its 2023-2025 Entegra Aspire Class A motorhomes because a camera control module may have been installed incorrectly. The module was placed upside down and flush against the floor, which can cause it to overheat and fail. If the module fails, the camera image will not display for the driver, which can make it difficult to see surroundings while operating the vehicle. Owners can have this issue fixed by a dealer who will replace the module and install specialized brackets at no cost.

Risk

An overheating camera module can stop functioning, causing the camera image to disappear from the driver's display. This loss of visibility significantly increases the risk of a crash while the driver is maneuvering or reversing the vehicle.

What You Should Do

  1. Check your vehicle records to confirm if you own a 2023-2025 Entegra Aspire Class A motorhome.
  2. Contact a Jayco customer service representative at 1-800-283-8267 to verify if your specific unit is included in recall number 9903607.
  3. Schedule an appointment with an authorized dealer to have the camera control module replaced and two new mounting brackets installed free of charge.
  4. If you have additional questions or concerns, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

You have 2 options:

๐Ÿ”„Option 1: Free Replacement

Replace camera control module and install brackets.

How to: Contact a Jayco dealer to have the camera control module replaced and two brackets installed free of charge.
๐Ÿ”งOption 2: Free Repair

Correction of module installation orientation.

How to: Dealers will ensure the module is no longer flush to the floor and installed correctly to prevent overheating.

Affected Products

Product: 2023-2025 Entegra Aspire Class A Motorhomes

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V309000
Status: Active
Manufacturer: Jayco, Inc.
Sold By: authorized dealers
Units Affected: 137 vehicles(137% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: June 7, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 9903607
Agency Last Updated: June 7, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response